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Sr. Software Engineer (C/C++)

2012-05-16T20:07:05Z

Sr. Software Engineer C/C++

Sencha is seeking to hire passionate and motivated Web Platform Engineers (multiple positions) to work on improving various web technologies implementations (such as CSS3, SVG, JavaScript,) of WebKit.

Sencha is a big believer in open source and we encourage bringing further innovations in the fields of parallelization, hardware acceleration, mobile performance improvements, device API, and many others, to the WebKit project.

Responsibilities:

Work and contribute in the open with the WebKit community
Improve WebKit implementations of CSS, JavaScript, SVG, or WebGL
Analyze, profile and improve WebKit performance on mobile platforms
Work in a collaborative environment with framework/ SDK developers
Represent Sencha in web-related in conferences, discussions, and standard bodies

Qualifications:

4 + years of software development experience in developing complex applications
Solid understanding of large C/C++ code base.
Prefer experience contributing and developing open-source projects
Prefer knowledge of web technologies (JavaScript, HTML, CSS, SVG)

Preferred Experience:

Experience with multi-platform GUI frameworks such as Qt or Gtk or similar toolkit
Experience developing applications for mobile/embedded systems
Experience working in an Agile development environment
Knowledge of web rendering engine (WebKit, Gecko) is a significant plus
Hands on experience and knowledge of OpenGL ES & 2D/3D graphics

Sencha offers a full benefit package including 1 month worth of PTO/Holidays.

Sencha is an equal opportunity employer and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, gender expression, national origin ancestry, age, medical condition, disability, veteran status, marital status, or other prohibited factors under applicable federal, state, and local laws.

Technical Trainer

2012-05-14T19:28:52Z

Technical Trainer

Sencha is looking for outstanding Technical Trainers with excellent technical instruction, web development, and curriculum authoring skills. As a member of the Sencha Professional Services team, the Technical Trainer is an outward-facing expert on Sencha development frameworks who develops and delivers compelling technical courses that enable users of Sencha products to be effective as quickly as possible. The Technical Trainer will develop and deliver courses on Ext JS Development, Sencha Touch, and possibly Ext GWT.

Responsibilities

Design, develop, and deliver high quality technical courses to software developer audiences covering web and mobile application development using Sencha products such as Sencha Touch, Ext JS, Ext GWT, and Designer
Develop training schedules in conjunction with partners and customers
Learn, understand, and express proper positioning of Sencha products vs. competitive offerings in the course of training delivery
Provide feedback on product features and priorities to the Sencha product management and engineering teams.
Develop sample applications, proofs-of-concept, and demonstrations to show the clear value of Sencha products, for training purposes
Assist the Sencha marketing team by writing occasional blogs and technical articles and through delivering technical presentations at conferences
Assist in planning the overall Sencha technical curriculum plan
Operate independently; managing classroom, software, and network setup and communicating with customers to ensure that training goes smoothly

Experience

5 years developing and delivering technical training curriculum for web and/or mobile application developers
Successful track record in development of online self-paced training programs using technologies like video, web applications, and podcasts
Web and/or mobile application development experience
Well-rounded individual, with demonstrated ability to operate independently in new environments
Impressive technical foundation as well as a proven history of successful interaction with customers in technical education contexts
Results-oriented with solid project management skills
Experience with technical certification programs and promotion of training events is a plus
Candidates selected for interviews should expect a technical discussion concerning their experience in user interface design, JavaScript, CSS, HTML/HTML5, and Ext JS, as well as overall technical reasoning capability

Technical Skill Set

Ability to develop applications in JavaScript, HTML, CSS, AJAX, XML, JSON, Java, Ext JS, Ext GWT or related technologies such as jQuery, YUI or Flex
Solid understanding of Rich Internet Applications, their business value, and how they’re built
Mobile application development training experience is a plus
Installation, configuration, and management of web servers like Apache or Java application servers like Tomcat, Jetty, JBoss, Glassfish etc. is a plus
Working knowledge of database architectures, SQL and ability to interpret ERDs and other relational specifications is useful.

Education

A bachelor’s degree is required – with a major in computer science or another technical discipline such as engineering preferred.

Other

Accountability and a strong customer service ethos are essential prerequisites for this critical role. An ability to achieve results while operating independently with minimal guidance is a must.
National and/or international travel will be required 40-50% of the time depending on project activity.
Excellent written & oral communication with strong presentation skills.

Sencha offers a full benefit package including 1 month worth of PTO/Holidays.

Business Applications Developer

2012-05-10T23:28:22Z

Business Applications Developer

POSITION OVERVIEW:

In this role you will design, build, test and implement software code. Design the logic that delivers the computing system functionality. Test the application and develop enhancements that enable a positive end-user experience. Essentially, you will produce application programs in accordance with a specified business need. You will work as part of a project team, and also communicate progress, technical issues and their resolution.

ESSENTIAL DUTIES / RESPONSIBILITIES:

Get to know about the Roles, Tasks, Duties and Responsibilities of Business Applications Developer.
Analyze business requirements and develop designs for tradeoff.
Assist team members to identify technical issues and prepare plans for resolution.
Coordinate with team members and manage all stages of application development and perform necessary tests and installation.
Provide support to customers and resolve all production issues and ensure elimination of interruptions.
Develop dashboards and scorecards and prepare charts and reports for same.
Analyze data quality and ensure integrity for all solutions for customers.
Design enhancements for business applications and monitor all change requests for business.
Prepare action plans for all complex business needs.
Prepare development process and ensure compliance to procedures and standards.
Coordinate with programming team and perform various tests on system such as support acceptance test.
Develop and maintain technical documents and associate training materials for various applications.
Prepare all communication on progress of projects for management on weekly basis.
Analyze system, identify problems and assist in resolution of same.
Conduct training programs for end user on all develop applications.

ESSENTIAL EDUCATION / EXPERIENCE:

Bachelors or master's degrees in computer science, software engineering or mathematics and experience with various computing systems and technologies.
Demonstrated applied knowledge of application programming is the main prerequisite for this position.
In-depth understanding of the software development life cycle.

ESSENTIAL SKILLS AND COMPETENCIES:

Expert level in PHP and MySQL
Working knowledge of JavaScript and server (config, operations, etc.)
Understands Object Oriented Programming
Nice to have: ExtJS, Apache Solr, MongoDB
Be able to think and present cost efficient solutions while fulfilling all the requirements.
Know how to delve deep into the technical errors and find solutions that help to resolve the errors on a permanent basis.
Possess an approach for learning on a continuous basis and also share knowledge and expertise with colleagues and clients.
Be passionate to work for long hours and handle multiple tasks and/or projects simultaneously.
Be able to handle stressful situations confidently and managing unexpected events without losing focus on the quality of work.

Sencha offers a full benefit package including 1 month worth of PTO/Holidays.

LIMITATIONS AND DISCLAIMER

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.

Build and Tools Engineer

2012-05-10T22:42:27Z

Build and Tools Engineer

Come help define the future of web application development. Sencha is developing SDKs that are being used by hundreds of thousands of developers to build state-of-the art web applications across a the complete range of desktop and mobile devices. We are also developing graphical tools, such as Sencha Designer, to accelerate the speed and ease of developing applications using our frameworks.

We are seeking a talented build and tool engineer to help us create high quality products that will delight our developer community. A creative problem solver, this person will play a key role in driving our tools, our build and testing environment. This person will define, implement, and maintain these environments, and be an integral member of the development team to create high quality products.

RESPONSIBILITIES:

Overall responsibility of all stages of build and release processes across multiple products including deploying code, build acceptance testing in staging and QA environments

Work with the development team to establish build and release process for all Sencha product offerings

Create, optimize, enhance, and operate build and release automation infrastructure, testing frameworks, reporting, and tools.

Automate and streamline build processes, including continuous integration testing, nightly acceptance testing, and deployment to production servers.

Administer and maintain build and QA infrastructure

Administer and maintain source code repositories and continuous integration systems

Administer and maintain bug tracking systems, engineering wikis and test management systems

Research, propose and implement new tools and process changes to optimize and improve build management and source control

REQUIREMENTS:

BSCS or equivalent

3+ years of experience of software tools and build management experience in Mac, Windows, and Linux environments

Experience in creating and maintaining build scripts and processes

Strong knowledge and experience with source code management systems (Github and SVN), CI and Build tools (Bamboo, Jenkins, Mavin, TeamCity)

Comfort working in virtualized environments, including experience configuring and administering virtualization systems (VMWare, Parallels, Hypervisor, etc).

Strong scripting ability

Experience in system administration of project management tools (ie. JIRA), build and QA environments

Experience with build integration, testing and software development tools

Knowledge of JavaScript, CSS, HTML and other web application technologies

Strong collaboration and communication skills

Detailed oriented with strong documentation skills

Sencha offers a full benefit package including 1 month worth of PTO/Holidays.

Partner Program Manager

2012-05-08T19:57:55Z

POSITION OVERVIEW:

The Sencha developer/system integrator partner program will be a primary driver in sustaining the rapid adoption of Sencha products we’re seeing today. As a key member of the Sencha Services team, the Partner Program Manager will drive the successful implementation of this program worldwide, and the continuous adaptation of the program to both market demands and the high product innovation tempo at Sencha.

ESSENTIAL DUTIES / RESPONSIBILITIES:

Manage developer and system integrator partner program definition and evolution.
Identify and quality potential partners, and handle in-bound requests regarding partnership opportunities.
Coordinate well-organized accession and certification of qualified partners ready to drive successful adoption of Sencha products.
Educate partners regarding Sencha products, services, and training opportunities.
Serve as primary Sencha point of contact for partners and provide cross-functional coordination within Sencha to help resolve their business and technical concerns.
Manage partner compliance with program requirements and policies.
Track, analyze, and report key quantitative metrics regarding the partner program and the product adoption it drives.
Track referrals associated with the partner program.
Identify relevant trends, changing market needs, and gather feedback to ensure the continuing success of the partner program within the Sencha developer ecosystem.

ESSENTIAL EDUCATION / EXPERIENCE:

BA/BS with outstanding academic performance.
Advanced degree in business or computer science a plus.
7+ years of client facing experience in partner management, technical account management, product management, or technical sales.
Experience user interface development with software like Ext JS, Sencha Touch, Objective C, Flex, or Flash a strong plus.

ESSENTIAL SKILLS AND COMPETENCIES:

Demonstrated passion for Sencha products and general web and mobile application development.
Excellent technical and non-technical project management experience, with the ability to lead and execute multiple time-sensitive projects at once.
Exceptional ability to communicate complex technical concepts in plain English.
Ability to work effectively and cross-functionally with peers and managers, both internally and externally.
Exceptional organizational skills and strong ability to create and maintain processes.

Sencha offers a full benefit package including 1 month worth of PTO/Holidays.

LIMITATIONS AND DISCLAIMER

HR Manager

2012-05-08T18:27:03Z

POSITION OVERVIEW:

The HR Manager is responsible for leading, implementing and delivery of Human Resources strategies, policies, and services that create, support and sustain a high performance, innovative and entrepreneurial culture. This position also leads, consults and influences the executive management, middle management and all employees.

ESSENTIAL DUTIES / RESPONSIBILITIES:

Provides consultation, advice, and counseling to executive management regarding issues, policies, and coordinates with the CEO, VP, Finance and VP, Operations.
Manages Partner Relationships:

Manages the PEO relationship with Trinet for U.S. and Canadian employees.
Manages the payroll relationship with Norton’s for European employees.
Assesses relationship for on-going partnership.

Compensation:

Manages payroll and salary administration.
Ensures salary and equity ranges are consistent with compensation philiosopy.
Manages all variable compensation, including the bonus plan and sales commissions plans.

Talent Acquisition and Management: Ensures the right hires and that retention is at the highest level

Manages contract recruiter and external agencies.
Coaches managers on the use of consultants. Teams with the VP, Operations on all contracts.
Manages on-boarding new employees.

Performance Management:

Develops, manages and administers the performance management process, including annual performance reviews.
Coaches managers.

Compliance: Ensure that Sencha is in compliance with local, state/regional and national employment laws.

Works with PEO and legal counsel to maintain and create human resources practices, processes, policies and programs for U.S. and international offices.
Manages the U.S. and international hiring and termination processes with support from the VP, Operations (legal) as needed.

Employee Relations: Acts as an ombudsman for employee concerns, dispute resolution and employee behavior problems.
Benefits: Teams to create strategic Benefit programs.
Equity: Interfaces with VP, Operations (legal) on Option grant administration.
Immigration: Interfaces with VP, Operations (legal) on immigration matters.
Systems/HRIS: Maintains all HR/payroll systems.
Performs other duties as assigned by the CEO.

SUPERVISORY DUTIES - Manages Recruitment team.

ESSENTIAL EDUCATION / EXPERIENCE:

Bachelor’s Degree in Human Resources, Business Administration or related degree required.
PHR or SPHR a plus.
7+ years of experience in Human Resources preferably in the high tech industry.
Experience managing the payroll process.
Experience working with/converting from a PEO is preferred.

ESSENTIAL SKILLS AND COMPETENCIES:

Demonstrated competence in the various HR functional areas: recruitment; compensation; employee relations; management coaching; organizational development.
Passion for building and supporting high-performance teams combined with knowledge and track record for how to develop and enable teams. Builds consensus.
Proven track record of driving business results through metrics driven People Operations.
Demonstrated leadership skills and the ability to effectively interact with, influence and coach senior management.
Demonstrated knowledge of applicable laws and regulations related to Human Resources, including broad based knowledge of employment laws.
Ability to perform in a fast-paced and constantly changing environment.
Prior experience supporting an international workforce.
Exceptional interpersonal, relationship-building, and communication skills, with the ability to diplomatically manage employee relationships.
Demonstrated ability to work effectively in a fast-paced, start-up environment.
Ability to exercise proper judgment in maintaining confidentiality, as well as in providing appropriate responses (including refusal) to employee requests.
Track record for exceeding expectations and striving for excellence
Ability to manage projects, multi-task and meet deadlines with minimal supervision.
Strong problem-solving skills and the ability to think outside the box.
Vision and ability to think ahead, anticipate consequences and future needs, and plan accordingly.
Initiative and willingness to learn, to engage, and to drive continuous improvement.
Strong skills in systems, on-line tools and Google docs

Sencha offers a full benefit package including 1 month worth of PTO/Holidays.

Software Engineer, Framework

2012-05-08T16:46:46Z

Sencha Framework Engineer

As a Sencha Framework Engineer, you will work on future releases of Sencha Ext JS and Sencha Touch. Sencha frameworks are object-oriented JavaScript frameworks for building complex, cross-browser web applications for desktop and mobile. They feature rich interface capabilities, a clean, extensible component model and are highly optimized for size and performance.

Responsibilities

Create new releases of Sencha Ext JS and Sencha Touch
Work in a collaborative environment with product management, QA and documentation to create easy to use, efficient and powerful features
Create tests, demos and documentation to help users take advantage of the features you create

Requirements

Significant development experience developing complex business applications in C++, .Net or Object-Oriented JavaScript. Experience in an object-oriented dynamic language including Ruby, mod Perl, or Python is desirable if your main language is C++ or .Net.
Expert HTML, JavaScript, and CSS knowledge; previous Ext JS or Sencha Touch experience is a significant plus
Experience designing modular, object-oriented libraries, toolkits or frameworks

Additional

Experience with UI frameworks such as XUL, Flex, and XAML
Experience working in an Agile development environment

Sencha offers a full benefit package including 1 month worth of PTO/Holidays.

Sales Engineer (Eastern Region)

2012-05-07T21:31:28Z

POSITION OVERVIEW:

Sales Engineers are responsible for providing pre-sales technical assistance to the sales team. They also regularly perform technical presentations & demonstrations of the Sencha product line, and are involved in all aspects of the technical sale. The Sales Engineer must be able to articulate technology and product positioning to both business and technical users. They must be able to identify all technical issues of sales prospects in order to assure complete customer satisfaction through all stages of the sales process. They also have the key responsibility of recognizing when the requirements of a prospect are not a technical match, and to be able to apprise the sales team and the prospect with equal skill and professionalism.

ESSENTIAL DUTIES / RESPONSIBILITIES:

Directly responsible for teaming with sales through all aspects of the sales cycle.
Provide strategic and senior level product presentations, demonstrations and trade show support.
Take ownership and responsibility for technical activities in assigned accounts and lead in defining the "technical" sales strategy for complex opportunities.
Follow up on accounts for functional/technical issues related to sales cycle and guarantee a successful customer experience.
Provide product management team with customer and market feedback.

ESSENTIAL EDUCATION / EXPERIENCE:

Bachelor's degree in computer science/technology or equivalent related experience.
Minimum 5 years of experience and proven success in software technical sales role.
Experience in JavaScript, HTML, CSS, AJAX, XML, JSON, jQuery and Ext JS.
Experience with FLEX and Actionscript a plus.
Must have demonstrated experience in at least ONE of the following technologies: Java, .NET, PHP, ColdFusion.
Must be able to understand, articulate, and code a JSON services layer in one of the above server side technologies.
Experience with Smart Phones OS’s: iPhone, Android, WebOS, Windows Mobile, and Blackberry.
Must be familiar with the XCode environment and be able to compile and run an XCode project. Must also be familiar with the Android development process and environment.
Must have demonstrated Web 1.0 Request / Response development and deployment experience.

ESSENTIAL SKILLS AND COMPETENCIES:

Strong knowledge of modern Rich Internet Application frameworks in general.
Must have a demonstrated understanding of the asynchronous web world and the challenges it presents, particularly as it relates to the mobile environment.
Must be able to understand and articulate the challenges in the Enterprise world and demonstrate and understanding of how they can be addressed and solved particularly with regard to the Sencha toolset.
Strong knowledge of Integrated Development Environments and the integral role they play in the development process in general and in the Enterprise in particular.
Excellent presentation skills with the ability to discuss technical details, as well as presenting to C-level audience.
Strong communication skills with good listening capability, addressing competitive questions and handling objections.
Resourcefulness and creativity to understand complex problems and provide innovative solutions.
Team player with interpersonal skills to work with sales and technical staff in a dynamic and innovative company environment.

Travel: 50%

Sencha offers a full benefit package including 1 month worth of PTO/Holidays.

LIMITATIONS AND DISCLAIMER

User Interface Designer

2012-04-30T19:47:15Z

User Interface (GUI) Designer

Sencha (previously Ext JS) is a startup that equips developers with frameworks, tools and services to help them build amazing web application experiences using HTML5 and JavaScript. We are looking for a hungry and creative User Experience Designer to join their team on a full time basis! The User Experience Designer is critical member of the Sencha Tools team. They lead the development of the user experience and provide usability and interaction design insights across a variety of high-profile projects. The User Experience Designer works closely with Product Management and Developers to intimately understand user needs, becoming the advocate for these needs throughout the development cycle. The User Experience Designer will create and present user experience solutions through blueprints, wireframes, flowcharts and functional specifications. The User Experience Designer analyzes, maps and optimizes the total customer experience of our tool's users. Just being a good artist isn't enough in this role, wou will need to be able to think through user interactions.

Responsibilities

Capture and document necessary information during the collaborative UX process
Research user characteristics and conduct behavioral analysis
Analyze, develop and refine user tasks/processes
Collaborate with Design and Engineering teams to build UI wireframes, mockups and style guides
Define metrics to analyze user's behavior and refine product's design based on it
Be an expert on competitive and complementary products/experiences and bring new ideas to team

Requirements

BS degree in Human-Computer Interface, Library Science, Information Science or related field (Equivalent work experience is also accepted.)
3 - 5 years experience in any of the following disciplines: Information Architecture, Human-Computer Interface (HCI), User Interface Design (UI), Web Site Usability or Library Science
Design and development experience in CSS, HTML, and JavaScript.
Experience using graphics tools such as Photoshop.
Experience and working knowledge of the following: data modeling techniques, taxonomy/information organization and structuring, software interface design, usability studies, focus groups, business process analysis and documentation, Web analytics software packages (Google Analytics, Omniture)
Expert level knowledge of one or more wireframing tools (Omnigraffle, Visio... your choice)
Excellent interpersonal, communication & presentation skills. Ability to interface effectively with clients.

Sencha offers a full benefit package including 1 month worth of PTO/Holidays.

Product Manager-Cloud/Sencha.io

2012-04-30T19:46:47Z

Product Manager - Cloud / Sencha.io

Sencha is seeking to hire a top notch Product Manager to define the vision, the product, and execute on the plans to build Sencha.io. Sencha.io is our latest product offering, letting developers build mobile applications without having to write backend code. As the product manager of our newest product line, this candidate will need to understand developers and how they use cloud services, get deep in the technology, and build lasting relationships with customers and the internal product team. Sencha is in need of a hands-on Product Manager to work directly with engineering, sales, marketing and the executive team to define and take these products to market.

Responsibilities:

Define the first version of Sencha cloud product!
Shape the product go-to-market, including pricing and market positioning. Work with everybody in the company to get the job done, building relationships along the way.
Be an advocate for Sencha's tools, cloud, and frameworks in the industry.
Work day to day with engineering to drive the product development process.
Draft prototypes of the developer experience (UI/UX as well as APIs) and work with product designers to realize concepts to mockups.
Manage product backlogs and write product requirement documents as appropriate.
Be a thought leader in the company, leading and enabling innovation.

Qualifications:

5-7 years of software industry experience in a related role (development, product management, technology evangelism, professional services, sales engineering) focused on product strategy, product planning and go-to-market.
3-5 years experience in a server side deployments, automated systems, backend deployments.
Experience with developer ecosystems Working knowledge of web technologies, application development and developers, preference for skills and experiences with HTML5, JavaScript, CSS3 or Flash/Flex or Silverlight/XAML.
Experience with software development and sales and go-to-market practices within a large-team environment desirable Experience presenting/speaking to large groups.
Motivated self-starter with the ability to learn and adapt.
BA/BS degree in a technical field or equivalent experience is required, and an MBA is preferred.

Sencha offers a full benefit package including 1 month worth of PTO/Holidays.

Sr. Solutions Engineer – Sencha Touch, Ext JS

2012-04-30T18:54:49Z

Sr. Solutions Engineer – Sencha Touch, Ext JS

Job Description:

As part of the Sencha Professional Services team, the Solutions Engineer provides software development expertise and deep knowledge of best practices in the use of Sencha products directly to our customers as a team member on projects involving development of new web and mobile applications.

Responsibilities:

Design and development of web and mobile applications using Sencha products such as Sencha Touch, Ext JS, and Designer.
Development and execution of testing plans designed to ensure Sencha services engagements meet customers’ technical and business objectives.
Hands on assistance with user-interface design for customer applications, to include proper selection of Sencha products and their components.
Familiarity with positioning of Sencha products vs. competitive offerings.
Providing feedback on product features and priorities to the Sencha product management and engineering teams.
Writing sample applications, proofs-of-concept and demonstrations to show the clear value of Sencha products, for both sales and training purposes.
Assist Sencha marketing team by writing occasional blogs and technical Articles or through delivering technical presentations at conferences.

Experience Requirements:

Minimum 5 years technical work experience developing web and/or mobile applications.
The role will demand a well-rounded individual with an impressive technical foundation as well as a proven history of successful interaction with customers in service delivery and selling contexts.
Track record as a self-starter with solid time management skills.
Candidates selected for interviews expect a thorough technical assessment that will not only examine skills in user interface design, JavaScript, CSS, HTML/HTML5, and Ext JS, but overall technical reasoning capability.

Technical Skill Requirements:

Fluency in JavaScript, HTML, CSS, AJAX, XML, JSON, and Ext JS.
Strong knowledge of modern Rich Internet Application frameworks in general and Ext JS specifically.
Mobile application development experience is a plus.
Knowledge of Solaris and/or Linux system administration as well as the networking tier is also a strong plus.
Installation, configuration, and management Java application servers like BEA-WebLogic, Tomcat, Resin, Jetty, JBoss, Glassfish etc. is a plus.
Working knowledge of database architectures, SQL and ability to interpret ERDs and other relational specifications is useful.

Education Requirements:

A bachelor's degree is required - with a major in computer science or another technical discipline such as engineering preferred.

Other Requirements:

Accountability and a strong customer service ethos are essential prerequisites for this critical role. An ability to achieve results while operating independently with minimal guidance is a must.
National and/or international travel will be required 30-40% of the time depending on project activity.
Excellent written and oral communications with good presentation skills.

Sencha offers a full benefit package including 1 month worth of PTO/Holidays.

Infrastructure Support Analyst

2012-04-23T05:37:47Z

POSITION OVERVIEW:

This position owns desktop support, applications and related technology. Support includes installation and testing of computer systems and peripherals within established standards and guidelines.

ESSENTIAL DUTIES / RESPONSIBILITIES:

Provides and troubleshoots all desktop, remote and cloud support on hardware/software levels.
Provisions Network drives, local storage, add/delete/update user accounts, Gotomeeting. Misc. Cloud based services.
Ensures quality of service through:

Performing builds, delivery, installation and repair of computing equipment.
Proactively managing outages and issues.
Troubleshooting technically complex desktop & network issues and escalate to outside contractors as needed.

Supports and sets-up a variety of network print services (IP/Bonjour/CUPS based).
Manages permissions.
Analyzes results, makes recommendations for support process improvement and implements changes.
Creates “best practice” processes and support documentation as infrastructure is built.
Maintains hardware and software inventories.
Manages telephone issues through resolution.
Communicates effectively with great customer service and telephone/IM/email courtesy.
Teams with the Build Engineer and Systems Administrator.
Works off-hours as needed.

ESSENTIAL EDUCATION / EXPERIENCE:

Minimum 4 years experience in IT/Support with a focus on desktops and supporting end-users.
Start-up/small company experience preferred.
Bachelor’s degree preferred.
Cisco Certified Network Associate (CCNA) or equivalently at least 2 years of network management work experience.
Experienced in switching & routing as well as server room setup.
Experience with trouble ticket management systems to report/respond to issues.
Experience in a mixed OS setup consisting of Macs, Windows PCs, Linux etc.
Experience with configuring SIP based PBX (e.g. asterisk/ cisco / avaya) and provisioning SIP phones etc.
Hands-on experience with install, configuration and application of a wide range of commodity hardware for testing.
Experience in Mac OS - Basic administration, Cloning (corporate builds), Backups etc.
Experience in Windows (XP/Vista/7) - Systems management, Antivirus setup/updates, Package management etc.
Experience in Single sign-on solutions (Active Directory / Third party).

ESSENTIAL SKILLS AND COMPETENCIES:

Ability to provide tech analysis, root cause analysis and suggest and implement measures to prevent future problems.
Solid interpersonal and relationship-building skills. Engenders trust with colleagues quickly; maintains strong relationships.
Solid written and oral communication skills, with the ability to interface.
Ability to prioritize, multi-task and execute tasks in a high pressure environment.
Excellent organizational skills with ability to work as a team and with others.
Solid analytical and problem-solving abilities with demonstrated ability for solving problems with sound technical knowledge.
Professional self-starter; ability to work a variety of projects with limited supervision.
Understanding of routing protocols and networking fundamentals.
Quick and solution oriented work style to resolve issues in a timely manner and prevent future occurrences.
A can-do attitude with very strong customer service orientation.

Sencha offers a full benefit package including 1 month worth of PTO/Holidays.

LIMITATIONS AND DISCLAIMER

Software Engineer, Sencha.io

2012-04-17T03:41:50Z

As a Software Engineer, you will be working to define and implement an innovative suite of cloud services targeting mobile applications. Fully integrated with Sencha’s market leading web frameworks, these cloud services enable mobile application developers to incorporate advanced functionality like data sharing, offline synchronization and content optimization without needing to deploy dedicated backend servers.

Using your extensive experience with modern software frameworks, programming models, and key web technologies, you will build the applications for our cloud services. You will be a lead developer on the engineering team, participate in scrum, architecture discussions and write code to scale. You will focus on the goal of helping us build a great experience for our cloud services, from the customer facing API to the backend data store.

Work towards weekly milestones on the development of high-visibility, high-quality products.
Stay current with relevant technologies, proactively develop and suggest architecture changes.
Meet with team to assess feasibility and priority of new features.
Participate in testing regularly scheduled releases (think continuous development).
Write and maintain proper programming documentation.
Collaborate with systems engineering to optimize scale, efficiency and problem resolution.
Conduct ongoing systems analysis and perform routine maintenance.
Commitment to getting it done... properly, the first time.

Technical characteristics:

Strong familiarity with computing and programming theory
Excellent knowledge and experience with object-oriented programming
Experience working with server side frameworks and platforms
Detailed understanding of database schema and an accurate image of XML
Experience with HTML5, CSS3 and related debugging tools
Experience with JavaScript based client/server frameworks, ex. node.js
Experience with scripting languages (eg. Perl, Ruby, Python)
Experience with databases, both SQL and NoSQL variants
Experience with Amazon Web Services, Rackspace, OpenStack
Experience with cloud services performance and load automation
Experience with scalability, clustered systems and applications
Experience with web and application security
Experience with Web services; SOAP, XML and JSOS
BS or MS in Computer Science or equivalent engineering experience

Sencha offers a full benefit package including 1 month worth of PTO/Holidays.

Inside Sales Manager

2012-04-11T08:26:26Z

Inside Sales Manager

The territory account manager is an inside sales person that is responsible for driving sales of Sencha’s products over the phone. This person will actively manage sales opportunities, leveraging various sales tools and resources during the selling process. This person will work in coordination with the EMEA Director of Sales, the marketing staff and company management.

Responsibilities

Drive specific product revenue in the territory
Meet or exceed assigned quota for region
Build and maintain a sales pipeline of 3X quarterly quota
Drive a significant number of qualified leads
Deliver a significant number of new customer meetings, calls and emails on a monthly basis in support of generating quality leads to the field
Contribute to a strong lead generation-to-close ratio in your assigned region
Participate in company marketing events
Actively engage and sell through Reseller Partners
Keep up with industry trends and best practices
Work with other members of your customer-facing team and the Sencha organization to ensure overall team success
Provide consistent, timely and accurate updates to Sencha’s Information System (SFDC)

Minimum Requirements

Proven successful track record with annual quotas in excess of $1M for the past 2 years, minimum
Experience & proven track record in selling/presenting to "C", Line of Business, software development and IT Management levels
Knowledge and experience in software development tools, Development
Frameworks or infrastructure
Knowledge and experience in Open Source Software and Web 2.0 a plus
Comfortable in making new sales calls or e-mails to develop leads for field sales
Able to assist in developing sales campaigns
Strong prospecting, qualifying, and managing skills
Excellent communication, proven presentation/demonstration and customer service skills
Must possess strong prospecting account management, and closing skills.
High energy Level, a strong work ethic and a desire to achieve
Experience in working from a home office
Ability to work without daily direction

Minimum Experience Required

2-4 years of computer enterprise software sales experience
BA/BS in relevant field required

Desirable attributes

A second European language is highly desirable, ideally German.
Located in the South East
•Has undertaken some formal sales training – Solution Selling, Customer Centric Sales

Sencha offers a full benefit package including 1 month worth of PTO/Holidays.

Sr. QA Engineer, Designer/Animator

2012-04-09T15:13:10Z

Sr. Quality Assurance Engineer

We are seeking a talented quality and tool engineer to help us create high quality products that will delight our developer community. A creative problem solver, this person will play a key role in driving our tools and build environment, defining and implementing testing processes and frameworks, and be an integral member of the development team.

Responsibilities

Build, integrate and test Sencha Designer/Animator
Develop a test plan and generate test cases
Represent QA in the agile development process
Monitor Sencha Developers’ Forum, investigate user-reported defects and report verified bugs
Investigate and debug test failures, write bug reports, and validating release candidate stability
Develop and report on quality metrics such as defect trends and aging reports

Requirements

Strong knowledge of software QA methodologies and processes
Needs to have 3-5 years experience
Knowledge of JavaScript, CSS, HTML and other web application technologies
Strong software debugging skills
Experience with build integration, testing and software development tools
Strong collaboration and communication skills

Sencha offers a full benefit package including 1 month worth of PTO/Holidays.

Software Engineer in Test, Cloud Services

2012-04-03T19:11:06Z

Software Engineer in Test, Cloud Services

Quality engineering at Sencha is about design, development and the implementation of complex automation functionality. The role is a engineering position, focused on delivering quality. You have to be comfortable with only initial manual testing of new features, primarily so you have the understanding to correctly architect and implement the automation you want to build. You have a strong background in object-oriented programming concepts and constructs (JavaScript, Ruby, Java, et al). You will need to identify missing test cases and refine existing code for modularity and automation purposes, estimate and prioritize work for optimal risk mitigation and identify suitable regression suites.

You must actually like to break things, be exhilarated when you discover that really complicated defect and provide enough details that the team can act on them and then help to develop the resolution. You have to be self directed, team oriented, and actually know and care about what our users are trying to accomplish by using our products.

Responsibilitlies:

This role isn't quality assurance in the traditional black-box testing sense, think development operations. You will focus on the goal of helping us build a great experience for our cloud services, from the customer facing API to the backend data store.
Work towards weekly milestones on the development of high-visibility, high-quality web products
Conduct ongoing systems analysis and perform routine maintenance
Collaborate with the dev team to assess feasibility and priority of new features
Participate in testing regularly scheduled releases (think continuous development and deployment)
Write and maintain proper documentation
Collaborate with systems engineering to optimize scale, network efficiency and problem resolution
Stay current with relevant technologies, proactively develop and suggest architecture changes
Commitment to getting it done... properly, the first time

Technical characteristics:

Strong familiarity with computing and programming theory
Excellent knowledge and experience with object-oriented programming
Detailed understanding of database schema and an accurate image of data formats
Experience with building and measuring performance of web services; SOAP, XML, REST and JSON
Experience with HTML5, CSS3 and related debugging and automation tools
Experience with JavaScript based UI frameworks, ex. Sencha products, node.js
Experience with scripting languages (eg. Perl, Ruby, Python)
Experience with databases, both SQL and NoSQL variants
Experience with mobile development and testing
Experience with Amazon Web Services, Rackspace, OpenStack
Experience with cloud performance and load automation
Experience with Opensource software and tools
Experience with scalability, clustered systems and applications
Experience with web and application security

Sencha offers a full benefit package including 1 month worth of PTO/Holidays.

Senior Account Manager - Enterprise Sales

2012-04-03T19:10:19Z

Sr Account Manager - Enterprise Sales

Sencha is seeking talented and experienced Senior Account Executive to join our Sales organization based in Texas

Responsibilities include: develop and execute plans to drive major opportunities in your region, achieve quarterly objectives, and provide accurate and timely reports/forecasts. This is an enterprise, outside sales position, with regional territory management of direct customers. You will be part of a focused team with the chance to make an impact, within a growth company. This position can be based in Dallas, Austin or Houston, Texas.

Responsibilities

Ability to function as a team player, with little tactical supervision
Build and maintain a sales pipeline of 3X quarterly quota
Strong work ethic: “Do what ever it takes” attitude to job and sales campaigns
Intense, hungry, driven personality who must have a track record of winning
Professional, confidence-inspiring business development personality, style and presence
Proven track record of closing deals in complex software/professional services sales campaigns
Proven, effective written and verbal presentation skills
Able to motivate others through enthusiasm, passion and empathy in a team environment
Serve as team-lead with pre-sales technical and inside sales

Minimum Requirements

6 to 10 plus years sales experience selling license software solutions within large enterprise accounts.
Demonstrates a successful track record of meeting and exceeding quotas of $2M plus in license revenue over the past five years.
Experience & proven track record in selling/presenting to "C", Line of Business, Software development and IT Management levels
Superior business and negotiation skills
Knowledge and experience in software development tools or infrastructure
Knowledge and experience in OSS software and Web 2.0
Experience in the Financial, Retail and Saas vertical is preferred
Execute plans to increase product exposure & identify key market opportunities and growth areas within assigned region
Comfortable in selling & demonstrating technical products to large and small audiences
Able to structure complex sales campaigns
Experience in Sales Methodologies (e.g.: SPIN, Miller Heiman, Solutions Selling)
Strong prospecting, qualifying, closing and managing skills
Excellent communication, proven presentation/demonstration and customer service skills

Minimum Experience Required

6 to 10 years of computer enterprise software sales experience
BA/BS in relevant field required

Travel Required

Sencha offers a full benefit package including 1 month worth of PTO/Holidays.