A LITTLE ABOUT VITALIGENT


Vitaligent is a holding company focused on promoting health and happiness in each relationship - our guests, team, families, and community. Our focus is on wellness, fresh juices & smoothies and healthy meal options. Vitaligent owns 75+ Jamba Juice stores across the United States.

JOIN OUR TEAM




Position:  Cinnabon- Team Member
Location:  Roseville, CA
Job Id:  544
# of Openings:  20

Title:  Team Member
Department: Operations
Reporting Relationship:  General Manager or AGM/Shift Lead
 
Primary Role:
Team members are responsible for delivering a exceptional guest experience and quality products. A Team Member functions primarily as the main connection between Cinnabon and the guest.
 
Essential Functions:
General
  • Deliver the ultimate guest service experience and impressions of the Cinnabon brand
·      Able to clearly and concisely communicate product knowledge and information to all guests
  • Responsible for guest product and service standards
·      Foster an environment of team work
  • Maintain exceptional guest service metric scores
·      Communicates clearly, concisely and accurately in order to ensure effective shift operations.
  • Follow all company operations policies and procedures
 
Customer Service
  • Responsible for delivering an exceptional customer in store experience
  • Execute customer service standards
-      Greet and thank every customer with a smile and eye contact
        -      Recommend appropriate product to meet customer’s needs
        -      Enhance customer experience through engagement and sampling
 
Operations
  • Execute quality store operations
        -      Clean smallwares and an overall clean environment to work in
        -      Must be able to operate food preparation machinery
        -      Stocking of all supplies
  • Respond to directions in an accurate and timely manner
  • Adhere to all Cinnabon food, safety and security guidelines while respecting Cinnabon property
  • Master station operations of the store.
  • Successfully complete the Cinnabon store and company policy training's
 
Business Management
  • Provide a consistent product
        -      Consistently make and serve all Cinnabon products to specifications
        -      Follows health, safety and sanitation guidelines for all products
        -      Executes proper portion control with all ingredients
  • Must be able to operate cash register and handle cash transactions while adhering to Cinnabon cash handling policies
 
 
 
Requirements:
·      Must be 16 years of age
·      Computer skills including some Microsoft software and register skills
·      Must be able to lift 30-40 lbs regularly throughout shifts
·      Ability to stand, bend, reach and scoop through-out assigned shfit
·      Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging from 40° F to -10° F

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