Vitaligent is a holding company focused on promoting health and happiness in each relationship - our guests, team, families, and community. Our focus is on wellness, fresh juices & smoothies and healthy meal options. Vitaligent owns 75+ Jamba Juice stores across the United States.


Position:  Cinnabon- Assistant General Manager
Location:  Roseville, CA
Job Id:  545
# of Openings:  1

Job Description
Title:  Assistant General Manager
Department: Operations
Reporting Relationship:  General Manager, District Manager
Primary Role:
An Assistant General Manager (AGM) is responsible for the overall shift-level operations, guest experience, sales performance and execution of brand excellence in a store. They are also responsible for assisting in the growth of annual sales and profit of the store. In the absence of the General Manager (GM), the AGM effectively is the store leader. AGMs ensure that the store’s appearance as well as each team member’s performance is to company standard and are also responsible for consistently educating and engaging the community and store guests on all of Cinnabon’s products and services.
Essential Functions:
  • Understands and communicates the company’s mission and objectives.
  • Responsible of maintaining operational excellence in each store.
  • Responds to directives in an accurate and timely manner and ensures the same compliance of the store team.
  • Recognizes and rewards outstanding performance of store team members
  • Demonstrates exceptional leadership behaviors
  • Other duties as assigned.
Customer Service
  • Strives for the ultimate in store customer service experiences and impressions. Maintain excellent customer service metrics.
  • Ensures stores have adequate shift coverage at all times, while adhering to scheduling and labor guidelines.
  • Oversees the recruiting, hiring and training practices to ensure quality of store staff.
  • Train store management teams to successfully handle service issues and intervenes when necessary.
  • Motivates and mentors team members on providing customers with product suggestions and information.
  • Educate and engage the community and store customers on all of Jamba’s products and services.
  • Adheres to and has knowledge of all company policies and procedures.
  • Maintains impeccable standards concerning store maintenance, housekeeping and supplies.
  • Regulates the ordering of supplies in a timely and cost effective manner.
  • Provide performance feedback to Team Members
  • Lead and manage shifts while acting as manager in charge of store. Deploy Team Members as required to meet business demands and make necessary staffing decisions.
  • Communicate clearly, concisely and accurately in order to ensure effective shift operations and the overall operations of the store.
  • Follow all food safety, cash handling and operations procedures and policies and ensure that store team members are in compliance.
  • Ensure that all team members have mastered the store stations, meeting the Cinnabon operating standards.
  • Coordinate, manage and participate in off site program customer visits and deliveries
·      Must be 18 years of age
·      Must be able to work 40 hours per week; must be able to work a variable shift (openings, mid-day shifts and closings) from week-to-week
·      2-4 years experience managing others
·      High School graduate or commensurate Cinnabon experience required
·      Computer skills including some Microsoft software and register skills
·      Must be able to lift 30-40 lbs regularly throughout shifts
·      Ability to stand, bend, reach and scoop through-out assigned shift
·      Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging from 40° F to -10° F
·      Allergy Notice: Food and beverages prepared at Cinnabon may contain the following ingredients: Peanuts, soy, and dairy products

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