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Springstone is a leading provider of high quality behavioral health care services in numerous markets throughout the United States. Springstone fulfills its mission of Changing People's Lives® by building and operating innovative behavioral health care hospitals and outpatient locations that feature attractive design, nurturing environments, quality programming, and a patient-centric approach that delivers superior outcomes.

We are seeking compassionate people who want to join us in providing high quality care to patients suffering from mental illness and addiction. Our employees are highly engaged and perform meaningful work everyday. Interested? Search our current openings listed below.


Position:  Beckett Springs Financial Counselor
Location:  West Chester, OH
Job Id:  4430
# of Openings:  1

Financial Counselor
Beckett Springs is a 96-bed behavioral hospital located near Cincinnati in West Chester, OH. The hospital offers inpatient and outpatient mental health and addiction treatment to adults, adolescents and their families. At Beckett Springs we are dedicated to Changing People’s Lives®,  96% of our patients recommend treatment at Beckett Springs*
Members of our team Enjoy:
  • Working with a highly engaged staff
  • Healthy staffing levels
  • Flexible scheduling
  • Career growth
  • Competitive compensation
    A Comprehensive Benefit package is offered to Full and Part time team members
    Position Details:
  • The Financial Counselor provides guidance to patients in all aspects of their financial responsibilities that result from acceptance of the facility’s services.  
  • Counselor assesses patients’ financial ability, determines ability to pay, advises patients on insurance benefits, explains financial liability, collects payment, negotiates payment arrangement, secures financing, identifies funding sources and resolves any confusion the patient may have about their financial obligations to the facility.
  • Counselor is responsible for the accurate and timely verification of insurance benefits, to include: contacting patients and/or guardians to obtain additional insurance information, researching and maintaining an ongoing collective knowledge of HMO, PPO, Medicaid, Medicare, and commercial insurance reimbursement rates and criteria, evaluating plans to calculate and estimate of the patient’s out of pocket charges, collecting any co-pays, co-insurance, deductibles, etc. and exploring patient’s financial circumstances to ensure fair and reasonable repayment terms
  • High School diploma, GED or combination of education and relevant work experience
  • May be required to work flexible hours and overtime.
  • Previous experience in healthcare collections or a related field, or any combination of education, training, or experience in health care business office setting preferred

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