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Springstone is a leading provider of high quality behavioral health care services in numerous markets throughout the United States. Springstone fulfills its mission of Changing People's Lives® by building and operating innovative behavioral health care hospitals and outpatient locations that feature attractive design, nurturing environments, quality programming, and a patient-centric approach that delivers superior outcomes.

We are seeking compassionate people who want to join us in providing high quality care to patients suffering from mental illness and addiction. Our employees are highly engaged and perform meaningful work everyday. Interested? Search our current openings listed below.


Position:  Sycamore Springs - Market Business Office Director
Location:  Lafayette, IN
Job Id:  4041
# of Openings:  1

Market Business Office Director
Sycamore Springs is a 48-bed behavioral hospital located 50 miles north of Indianapolis on nine acres in the Cascada Business Park. The hospital, which opened in January 2012, is a regional leader in mental health and chemical dependency care. Sycamore Springs specializes in treating adults suffering from drug/alcohol dependency, mental health issues and co-occurring disorders. The hospital also offers quality assessment and treatment services for seniors. At Sycamore Springs we are dedicated to Changing People’s Lives®, 95% of our patients recommend treatment at Sycamore Springs.*
The Market Business Office Director supports the delivery of quality services and the financial goals and objectives of the organization through effective day-to-day management of patient demographic and financial data. As a Director, you will perform activities upfront collections, financial counseling and data processing and works in conjunction with the Central Business Office to ensure the accuracy of data necessary in the billing and collections process.  As the Director, you will follow policies and procedures to ensure accurate capturing and posting of financial activity to assist in maintaining accounts receivable at amounts appropriate for payer and acuity mix.
Members of our team Enjoy:
  • Working with a highly engaged staff.
  • Flexible scheduling.
  • Career growth.
  • Competitive compensation.
  • A Comprehensive Benefit package is offered to Full and Part time team members.
Position Details:
  • Accurately records and reports census and admission information.
  • Serves as additional point of contact regarding benefit determination within departmental timelines.
  • Performs upfront collections, financial counseling and data processing
  • Ensures accurate capturing and posting of financial activity and maintains accounts receivable at amounts appropriate for payer and acuity mix.
  • Actively works with the Utilization department to ensure pre-certifications, certifications, and appeals are completed accurately and in a timely manner.
  • Corresponds effectively with commercial and managed care payers.
  • Performs insurance benefit verification and financial counseling in a timely manner.
  • Reviews deposits to ensure accuracy and balances cash daily.
  • Ensures accurate records of financial transactions for the facility.
  • Assists the Financial Counselor to ensure payments are received by clients.
  • Associates degree or higher in business administration, accounting preferred, or a combination of education and relevant work experience.
  • CPR and CPI Certification within 30 day of employment
  • Previous experience in accounts receivable at psychiatric healthcare facility and previous supervisory experience preferred.
*Source: Mental Health Outcomes: Patient Satisfaction Survey 2016

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Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Springstone is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.