Position:  Business Process Manager
Location:  Evanston, IL
Job Id:  495
# of Openings:  1

Job Title:           Business Process Manager II
Area:                  Enterprise Projects
Reports to:        Director of Enterprise Projects
Classification:   Exempt
 
Organization Overview
Rotary is 1.2 million inspired business and professional leaders, in 35,000 Rotary clubs and more than 200 geographical areas united daily across cultures and occupations addressing illiteracy, disease, hunger, poverty, and lack of clean water. The fervent idea exchange celebrates diverse perspectives and facilitates positive change. Passion and engagement abound at Rotary International. In exchange for hard work and dedication, our employees are rewarded with competitive salaries, flexible schedules, comprehensive benefits, and job enrichment. We offer all this and more. Come join us. Visit www.rotary.org to learn more.
 
Rotary’s Commitment to Diversity
One of Rotary’s values is diversity, which we define as embracing diversity in thought, culture, and perspective. As such, we welcome and encourage highly-qualified candidates with diverse experiences and backgrounds to apply.
 

General Overview

 

The Business Process Manager will be responsible for:

  • Process Improvement Projects
  • Process Documentation
  • KPI/Metric Identification
  • Control Plan Development
  • Support Process Workshops & Kaizen Events
  • Change Management
  • Project Management

 

The preferred candidate has:

  • 3-5 years of experience process analysis and/or process management
  • 2+ years of experience in project management
  • A background in marketing/communications

 

Education

  • Bachelor’s degree or equivalent in work experience required
  • Lean Six Sigma Green Belt preferred

 

Knowledge and Skills

  • Hands on execution
  • Analytical thinking and problem solving skills
  • Strong organizational and communication skills
  • Self-directed with a strong sense of attention to detail
  • Positive attitude with the ability to work with others in a team environment
  • Ability to analyze and document complex business processes
  • Must be able to communicate effectively and tactfully with all levels of stakeholders, both in verbal and written modes; able to pay close attention to detail.
  • Possess a high degree of personal integrity and strong work ethic and be proficient in delivering sustained results in dynamic environments.
  • Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.

 

Specific Duties

  • Identifies opportunities to improve the efficiency and effectiveness of the systems and/or process being examined (process improvement/reengineering projects).
  • Responsible for drilling down to root cause, and identifying patterns/trends in quality themes.
  • Responsible for investigating, problem solving and critical thinking.
  • Evaluates internal processes and recommends process improvements.
  • Preparing accurate and detailed requirement specifications documents, process maps, functional specification documents, use cases, test cases, and other project documents as needed.

 

Budget Responsibility

  • Responsible for developing project costs utilizing current metrics.
  • May be asked to assist in annual budgeting.

 

Internal Contacts

 

Regular contact with the following contacts will be necessary:

  • Project Managers
  • Business Analysts
  • Communications team leads

 

External Contacts

Vendors

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