Performs daily data entry of information into the PROMIS database system
Fills in for Family Advocate/Family Support Specialist vacancies/absences, as needed.
Performs administrative duties including but not limited to: answering phones, filing, making copies, faxing documents, sending emails.
Provides administrative support to the Family Partnership.
Greets and communicates with staff, parents, children and the general public in a courteous and pleasant manner.
Maintains organized case files on all families that contain written documentation and appropriate forms for all activities and enrollments.
Assists with the enrollment of children in the Head start and Early Head start programs.
Completes intake meetings with families of children enrolling in the program, as assigned.
Keeps the Outlook appointment calendar up-to-date as well as the Appointment Scheduler in the PROMIS system.
Assists the Family Advocates/Family Support Specialist with contacting families by phone or letter to verify the reason for the absence and follows up with written communication as outlined in the Standard Operating Procedures.
Assists with maintaining the current waiting list/s and update as needed.
Assists with monitoring children’s attendance to ensure that they are complying with the agency’s attendance policy and informs the ERSEA Coordinator when children’s attendance falls below 85%.
As needed, attends community fairs and other events for the purpose of recruiting/enrolling children for Head Start.
Assists with measuring height and weight for children, lead screenings and vision screenings and enters data into PROMIS.
Assists with making sure that documentation of health requirements for Head Start participants is in the children’s records.
Other duties as assigned.
Minimum basic requirements
High School diploma or general education degree (GED) required
Must have experience working in a clerical support position
Demonstrated high quality customer service
Valid driver's license, at least minimum automobile insurance coverage and availability for local travel as needed
