Job Opportunities

Position:  Pet Resort Supervisor
Location:  San Jose, CA
Job Id:  113
# of Openings:  1

South Bay Animal Hospital & Pet Resort is seeking a Pet Resort Supervisor for our luxury boarding and Doggy DayCare facility in San Jose. The Pet Resort Supervisor provides direct Supervision for all Pet Resort staff including Pet Resort Specialists and Groomers. 
 
Pet Resort Specialists are our friendly, smiling, compassionate boarding staff who work in our state-of-the-art veterinary hospital and boarding facility. Our Pet Resort staff provides care and love for our furry friends in our Pet Resort,  Doggy Day Care, and Grooming Services. 
 
General duties of a Pet Resort Specialist include:
  • Animal Husbandry (dog/cat/pocket pets and some exotics)
  • Facilities maintenance, cleaning and disinfection
  • Group play supervision
  • Canine behavior and temperament evaluation and monitoring
  • Pet exercise and play
  • Significant client interaction
  • Oral medication administration
  • Pet health and happiness monitoring
  • Bathing/Grooming of dogs (Grooming done by groomers only)
The Pet Resort Supervisor performs all duties of a Pet Resort Specialist with additional duties including but not limited to: 
  • Scheduling of Pet Resort Staff
  • Supervision of daily activities and staff
  • Coaching / Disciplinary actions of Pet Resort Staff
  • Assistance with Hiring, On-boarding, and Training of new staff
  • Point of Contact for Pet Resort clients
  • Maintaining safety for pets and staff at all times including development of SOPs as needed. 
  • Provide Quality Assurance for pet care
  • Develop marketing and promotional activities for the Pet Resort to increase attendance and popularity
  • Direct Communication with other departments to ensure optimal patient care and client service at all times. 
 
South Bay Animal Hospital & Pet Resort is a different kind of veterinary facility. We provide high quality care in all departments with an emphasis on client service. Our staff does not work for us because they prefer animals to people. Instead, our amazing staff love both pets and people equally and will go out of their way to make sure everyone, furry or not, is happy! 
 
All Pet Resort positions, including the Supervisor position requires weekend shifts and Holiday shifts. The hospital is open 24/7 and the Pet Resort is currently staffed between 6am to 8pm every day of the week (subject to change). South Bay Animal Hospital & Pet Resort provides Alternative Work Schedules (4 x 10hr shifts) for all staff. 
 
ALL CANDIDATES MUST HAVE DIRECT ANIMAL HUSBANDRY EXPERIENCE TO BE CONSIDERED. Supervisory Experience is preferred. Experience with maintaining groups of dogs in a professional setting is ideal. All candidates must pass a criminal background check to be considered for hire. Wage is DOE and can be discussed during the interview process. 
 

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