Position:  Receptionist
Location:  Poland, OH
Job Id:  784
# of Openings:  1

Overview
Shepherd of the Valley has an opportunity for a Receptionist to join our Poland campus. This position pays $9.58 hr.

Shepherd of the Valley is a Christian not-for-profit corporation governed by the basic Christian values of compassion, respect, dignity, spirituality, integrity and quality. Working for Shepherd of the Valley is not just a job, it's a calling.
  • Shepherd of the Valley has provided peace of mind for Mahoning Valley families and their loved ones since 1972.
  • Shepherd’s Overall Quality Ratings exceed county and statewide averages
  •  We are a healthcare community offering short-term rehabilitation, skilled nursing, long-term care, assisted living, independent living and home health care services.

 As a Shepherd employee you will enjoy competitive wages and PTO plans. We offer full medical, dental and vision coverage and paid holidays (for those who qualify). We also offer a Retirement plan and flexible spending accounts. Our employees also enjoy discounts at local businesses, direct deposit, annual increases and free CPR/First Aide certification.

Responsibilities
  • Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.
  • Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
  • Answers questions about organization and provides callers with address, directions, and other information.
  • Welcomes on-site visitors with a customer service friendly attitude, determines nature of business, and announces visitors to appropriate personnel.
  • Makes employee badges.
  • Ensures all job candidates appropriately register.
  • Updates appointment calendars.
  • Receives, sorts, and routes mail, and maintains and routes publications.
  • Sells meal tickets and stamps.
  • Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.
  • Performs other clerical duties as needed, such as filing, photocopying, and collating.
  • In facilities where required, answers emergency calls and communicates with independent residents on a daily basis and maintains a communication log.

Qualifications
The ideal candidate will be professional, energetic customer service oriented, be able to multi-task, and have knowledge of Microsoft Office products.
  • High School Graduate or GED Equivalent
  • Strong customer service skills
  • Excellent interpersonal and organization skills
  • Professional attire and demeanor
  • Knowledge of Microsoft Office products.
  • 1 year of clerical experience in a long term care setting preferred

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