Our people matter, and that makes all the difference

Position:  Front Desk Agent
Location:  Farmington Hills, MI
Job Id:  672
# of Openings:  1

Join our Front Desk Team in Farmingtonhills!
As a Front Desk Agent, you should combine a pleasant personality with a dynamic professional attitude and possess a natural talent for customer service. We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation.
  • Register & process guests and their assigned rooms
  • Accommodate guest requests 
  • Communicating with hotel staff on the status of guest rooms
  • Handling cash payments
  • Up selling guest rooms and promoting hotel services 
  • Maintaining a clean front desk area 
  • Customer service attitude
  • Excellent communication and organizational skills
  • Work experience as a Hotel Front Desk Agent, Receptionist or similar role (preffered)
  • Flexible schedule 

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