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Position:  Housekeeper- at Holiday Inn Farmington Hills
Location:  Farmington Hills, MI
Job Id:  642
# of Openings:  1

SUMMARY:
As a Housekeeping team member, you should combine a pleasant personality with a dynamic professional attitude and possess exceptional attention to detail.  You will ensure our guests are welcomed and comforted by a clean and well-stocked room.

ESSENTIAL FUNCTIONS:
  • Go above and beyond the guests’ expectations at every opportunity
  • Responsible for cleaning hotel rooms while using and maintaining a clean and orderly cleaning cart to enhance efficiency and ease of cleaning rooms
  • Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas and hallways, often using ladders or stools to clean hard to reach areas, to maintain a clean, presentable and attractive facility
  • Washes shower walls and tub, cleans toilet(s) and stall walls if applicable, wipes exposed pipes, cleans mirrors, sink(s) and walls to have clean and sanitary guest and public restrooms
  • Replaces towels, soaps and all room amenities and restocks literature that has been removed by previous guest or is soiled and torn to ensure adequate supply for arriving guests
  • Vacuums rooms, public areas and hallways, operating vacuums weighing up to 25lbs., and lifting/moving heavy furniture to vacuum entire area of carpet including underneath furniture and hard to reach areas
  • Inspects all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately report all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution
  • Secures and maintains custody of equipment, keys and supplies at all times in order to protect and preserve hotel property
Minimum Requirements  
  • Must have basic knowledge of general cleaning principles, use of cleaning products and operation of standard cleaning equipment.
  • Must be able to speak, read and understand the primary language(s) used in the workplace and effectively communicate with management and co-workers.
  • Requires grasping, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
  • Ability to lift, push and pull 30+ lbs.
  • Must have at least 2 years of current hotel housekeeping experience. 
COMPETENCY:
  • Exceptional attention to detail
  • Excellent organizational and multitasking abilities
  • Team working
  • Knowledge of customer service
  • High School diploma/GED or higher
WORK ENVIRONMENT:
The position operates in a hotel environment.  This role routinely uses cleaning supplies and is exposed to fumes or airborne particles, moving mechanical parts and vibration.  The noise level in the work environment can be loud.

PHYSICAL DEMANDS: 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
While performing the duties of this job, the employee is regularly required to talk or hear.  The employee is frequently required to stand; walk; sit; use hands to finger, handle or feel; and reach with hands and arms; climb; balance; stoop; kneel; crouch or crawl; and must frequently lift or move up to 25 pounds.
EEO STATEMENT: 
Group10 provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
 
The above job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

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