Position:  Application Engineer
Location:  Troy, MI
Job Id:  587
# of Openings:  1

APPLICATION ENGINEER – Deltar Fasteners                                                                                                                                                     Job Posting
ITW Description:
Illinois Tool Works Inc. (NYSE: ITW) is a diversified manufacturing company that delivers specialized expertise, innovative thinking and value-added products to meet critical customer needs in a variety of industries.   ITW, with approximately 14.8 billion dollars in global revenues, operates 7 major segments with businesses in 55 countries that employ approximately 48,000 women and men. These talented individuals, many of whom have specialized engineering or scientific expertise, contribute to our global leadership in innovation. We are proud of our broad portfolio of more than 17,000 active patents.
Division Description: 
ITW Deltar Fasteners serves all the major OEMs and their tier suppliers with plastic fasteners totaling approximately $280M in revenues. Units include:  Frankfort, IL;  Chippewa Falls, WI and our Commercial Sales and Engineering in Troy, MI. 
The division drives profitability by leveraging its innovative solutions and application engineering.  In addition to ITW’s industry leading research and development capabilities, ITW Deltar Fasteners enhance our customers’ competitive advantage by…
  • Maintaining advanced engineering and manufacturing facilities in NA.
  • Exchanging product, process and benchmarking information with sister units worldwide.
  • Continually improving processes, material and designs to ensure every product exceeds customer specifications while providing unparalleled value.
Position Summary:
The Application Engineer will report to the Engineering Manager and will be responsible for supporting the sales account managers by means of communicating technical information with the customer and internal product engineers.  This position will have direct communications with customers and suppliers to obtain the best solution for projects by applying knowledge of engineering principles to develop, design, engineer and validate products.  Requires some product design for new parts and assemblies with varying degrees of complexity, and high degree of creativity but most of the responsibility will be in working with the customer to define the application, identify the best solution and communicate with the design team on the requirements.  This role requires flexibility, ability to manage multiple project and work with several stakeholders.
Primary Responsibilities:
  • Be the “go-to” for the sales team as a first point of contact for technical training, guidance and customer engineering activity (project definition).
  • Attend sales and engineering meetings to support product development at customer locations.
  • Manage and coordinate project assignments with the Sales and Engineering Teams to meet specific customer requirements. Transfer projects to the Engineering teams through clear communication of customer technical requirements.
  • Ensure product designs meet or exceed customer, manufacturing, and financial requirements.
  • Responsible for project timing through the successful completion of PPAP and launch.
  • Support customer launch activities, as necessary.
  • Benchmark competitive products.
  • Consolidate engineering knowledge for efficient coordination and execution of technical training presentations (external and internal).
  • Coordinate technical representation for trade shows.
  • Provide initial evaluation of quality concerns at local customer facilities; transfer information and insights to the Quality Department for full coordinated response.
  • Perform basic testing of products in application at the Troy Office, to help build the customer relationship.
  • Provide application expertise through technical sales visits at customers.
  • Conduct due diligence for capital expenditures of existing parts.
  • Other tasks and duties as assigned.
Position Skills and Experience Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Excellent interpersonal, communication, and presentation skills.
  • Personally driven and motivates others to excel. Curious to find new opportunities and projects.
  • Familiarity with plastic injection-molded products and their applications a plus.
  • Strong analytical skills coupled with the ability to exercise sound judgment.
  • Work efficiently without significant supervision.
  • Knowledge and use in 3D Software; NX, CATIA, or Pro-Engineer/Creo a plus.
  • Experience with or capacity to use FEA software.
  • Work with global team members – requiring some flexibility in working hours.
  • Excellent skills in Microsoft Office Suite.
  • Willing to travel; primarily domestic and occasionally world-wide.

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