Position:  Director of Membership, SITC
Location:  Milwaukee, WI
Job Id:  33101
# of Openings:  1

Director of Membership, SITC
CLIENT ASSOCIATION: Society for Immunotherapy of Cancer, SITC
REPORTS TO: Associate Executive Director
DIRECT REPORTS: Senior Membership Manager           
EMPLOYEE STATUS: Exempt (Minimum 37.5 hours/week)
The Society for Immunotherapy of Cancer (SITC) is a non-profit medical professional society of influential scientists, academicians, researchers, clinicians, government representatives, and industry leaders from around the world dedicated to improving cancer patient outcomes by advancing the science and application of cancer immunotherapy.
Reporting to the Society Associate Executive Director and working closely with the Society leadership and appropriate committees, the Director of Membership oversees all aspects of SITC member relations, including the development and monitoring of data-driven recruitment and retention strategies.
The Director of Membership oversees and coordinates all staff functions of the Society’s membership team and works closely with a senior peer group of directors in the overall management of the Society. 
  • Develop a comprehensive, data-driven annual Membership plan for the various society constituency groups and stakeholders in the cancer immunotherapy arena. Implement and reach annual membership targets and goals.
  • Direct and oversee the development and management of detailed timelines, innovative tactics, defined budgets, key desired deliverables and specific metrics for evaluating success of campaign(s).  Regularly report on these findings as well as make recommendations for short and long-term membership strategy changes.
  • Develop and standardize procedures and methods to improve and continuously monitor the efficiency and effectiveness of membership recruitment and retention efforts.
  • Develop membership tactics to support and impact the society’s strategic direction and goals.
  • Effectively lead, mentor and oversee the membership team. Direct and coordinate team efforts on behalf of the society and ensure cross-team implementation of key membership messaging in appropriate areas including, but not limited to, member recruitment & retention, volunteer engagement (committee service) and leadership development
  • Propose and ensure implementation of effective membership-based policies, procedures and activities to continuously expand the membership base and improve the member experience.
  • Oversee the implementation of the society’s Annual Leadership Election and Annual Membership Business Meeting.
  • Oversee membership-related functions including membership applications, maintaining membership records and database, data analysis, and report generation.
  • Develop appropriate membership communications and activities to foster continued growth of the Society’s membership base and stakeholder groups.
  • Develop volunteer recruitment and engagement practices to support Society growth and ensure compliance with policies, procedures and tracking.
  • Oversee the committee appointment process for standing and ad hoc committees, ensuring meaningful volunteer engagement opportunities, monitoring of existing appointments as well as determining when new opportunities may be warranted to meet an unmet need as well as identify appropriate ways to recognize volunteers for their efforts.
  • Oversee exhibiting strategy for the organization including show selection and providing recommendations for staffing.
  • Serve as a staff liaison to appropriate SITC committees including management of outputs.
  • Stay updated on new technologies, best practices and industry trends within areas of responsibility. Participate in applicable professional development opportunities as appropriate.
  • Provide support to the Executive Director and Associate Executive Director as needed.
  • Other duties as assigned.
  • 5-7 years of association experience including association member services and supervisory experience
  • Bachelor’s Degree
  • Requires outstanding organizational, time management, communication and accuracy skills
  • Previous association management experience and familiarity with nonprofit boards of directors a plus
  • Proficient in MS Office environment required and iMIS database experience preferred
  • A self-reliant, problem-solving, results-oriented individual who can positively and productively impact both strategic and tactical operations
  • Exceptional written, oral and interpersonal skills and the ability to work within a matrixed environment (with volunteer leaders, senior management and across departments)
  • Ability to manage and prioritize multiple projects and timelines in a fast-paced environment
  • Ability to supervise staff effectively including appropriate coaching and mentoring
  • Travel of up to 6 weeks per year
  • Some evening and weekend work as needed
  • Occasional lifting, up to 50 pounds

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