Program Manager of Day Services
Monday-Friday, 40 hours per week, Varied hours
St. Joseph Home creates a home for adults and children with developmental disabilities who have complex support needs and use a wheelchair for mobility. The Home, a non-profit ministry of the Sisters of Charity of Cincinnati, offers a creative, loving environment for those in the residential, respite programs, and day programs. Attention to the individual’s medical, social, educational and spiritual development reveals the unique giftedness of each person. Compassionate care and respect for the dignity of life are the hallmarks of St. Joseph Home.
St. Joseph Home is looking to hire a Program Manager of Day Services. We support individuals with complex needs to ensure they are engaged within the community and valued for their contributions they bring to the world around them. The ideal candidate for this position will have knowledge and experience working in the field of disabilities
The Program Manager of Day Services works under the supervision of the direction of the Senior Manager of Day Services. The Program Manager of Day Services is responsible for planning and coordinating in-house programming for both Day Program facilities, daily activities, and community explorations.
PRIMARY DUTIES AND ESSENTIAL FUNCTIONS OF POSITION
- Arrives on time, interacts with, provides support for, and remains alert to and interested in the changing needs of adults with severe/profound developmental disabilities.
- Develops and communicates daily programming to staff and participants to ensure an enriched experience while attending program on-site.
- Assures supplies and clear direction are provided for daily programs and events.
- Interacts and collaborates with Program Supervisor and Senior Manger to assure programming needs are being met by the DSP in order to address questions and/or concerns.
- Assists Day Program Supervisor and Senior Manager in review of programming documentation in electronic and non-electronic forms. Coaches, guides, and redirects program staff as needed to ensure quality of services are delivered.
- Collaborates with Day Program Supervisor to guide volunteers in scheduling assignments.
- Schedules, transports and accompanies individuals to/from the day program and community explorations. Operates vehicles in a safe manner as required by applicable laws and procedures; notifies the Manager of vehicle service needs.
- Performs all job duties required of a DSP if necessary to meet shift coverage needs; to include assisting with lifting and repositioning, meals, programming and personal care.
- Interact with residents and staff with high attention to engagement. Must be alert to and interested in the needs of severe/profound multi-handicapped children and adults.
- Coordinate and successfully implement all aspects of a resident’s development, including but not limited to medical, social, education and spiritual needs and desires. Partner with other departments to accomplish goals.
- Participates in annual planning meetings, developing with other professionals a programming schedule and monitoring the outcome of formal goals by completing monthly summaries.
- Develop an Annual Planning meeting calendar to ensure that all residents have their annual assessments and necessary information completed. Complete necessary quality assurance to ensure that staff are implementing the annual plan accurately.
- Acts as a model of gentle teaching and non-violence, monitoring the safety and health needs of the individuals we serve, ensuring their rights and welfare are guaranteed.
- Ensure compliance with regulatory agencies. Complete assessments that are required on an annual basis and ensure other professional staff have annual assessments in their field of expertise completed.
- Coordinate with other coworkers and both Programs to develop a monthly events calendar, including in-house happenings, community explorations, including special one-on-one participant events. Assist with planning and conducting various events, ensuring that all events are well prepared, including securing staffing or volunteer support.
- Maintain accurate records, including but not limited to, informational forms, person-centered assessments, program data, etc.
- Develop and maintain a positive relationship with families and guardians to ensure that we are meeting their expectations.
- Develops, implements and delivers an effective new hire training program and various in-services, including appropriate introductory training for new employees and ongoing training for all employees and supervisors. Monitor the effectiveness of programs.
- Participate in continuing educational programs, meetings and seminars to enhance skills and job knowledge.
- Provides and promotes participant engagement during daily programming and community experiences through person-centered approaches.
- Develops and communicates potential community opportunities to staff and participants to promote increased possibilities within the community. Is familiar with and has the ability to educate staff and participants on the process of the Pathway to Opportunities.
- Leads in the creation, implementation, and oversight of quality assurance as it relates to programming within the day program as well as community involvement.
- Promotes a positive culture and acts as a model of gentle teaching and non-violence, monitoring the safety and health of the individuals that we serve, ensuring their rights and welfare are guaranteed. Sets an example by adhering to and supporting organizational policies and procedures.
Operations and Compliance
- Maintains a working knowledge of Day Program participants’ Individual Plan (IP), skills, likes/dislikes and goals. Communicates this knowledge to staff to encourage active engagement in the planning and execution of daily events and interactions. Participates in the IP process under the direction of the Senior Manager of Day Services.
- Communicates pertinent information via written and verbal communication and applies policies, practices, procedures, objectives and goals necessary for attainment of quality care for individuals served at the Day Program.
- Monitors and stays alert to the changing needs and condition of residents at all times; maintains a working knowledge of resident’s Individual Plan (IP) and demonstrates use of appropriate behavioral intervention strategies as specified in the IP.
- Identifies, properly reports and documents pertinent information, including health information and unusual incidents, regarding employees and participants, to the appropriate person(s).
- Demonstrates competence in safe lifting, positioning, physical assistance to and transferring of participants, including appropriate responsiveness to emergency and evacuation procedures; guides others to respond appropriately for scheduled drills and actual emergency situations.
- Exercises discretion and respects individuals rights to privacy, dignity and freedom from abuse; maintaining confidentiality of information as required by HIPAA and policy.
- Attends and participates in in-services and other trainings as required. Arrives on time, interacts with, provides care for, and remains alert to and interested in the changing needs of individuals with disabilities.
This job description is not intended to be all inclusive and the employee will also perform other reasonable related business duties as assigned by the immediate supervisor and other management as required.
No formal supervisor responsibilities.
- Applicants must be a minimum of 18 years of age.
- High school graduate or GED required. Bachelor’s Degree required.
- Prior leadership experience and training preferred.
- Experience working with multi-handicapped individuals preferred.
- Working knowledge of ODH, ODODD and ODJFS rules and regulations.
- Current CPR and First Aid Certifications required.
- Current driver’s license with fewer than 6 points, vehicle liability insurance and willingness to drive company vehicles required.