Position:  Assistant Bakery Manager
Location:  Madison, WI
Job Id:  460
# of Openings:  1

Assistant Bakery Manager
Madison, WI - Hilldale location
  • Must be flexible during department hours of 6a to 9p, with emphasis in afternoon/evening availability.
  • Weekends and holidays required for consideration.
Summary: The Assistant Bakery Manager acts in the capacity of team lead in the absence of the Bakery Manager. Assists with production, sale, distribution and merchandising of bakery products to meet department objectives. Facilitates sales goals, inventory rotation, scheduling, safety and sanitation and any division of responsibility assigned by the department manager. The Assistant Bakery Manager is required to assist customers and maintain complaint resolution with an energetic demeanor. This position requires adhering to all procedural guidelines and established practices set by Metcalfe’s Market. This position requires working weekends and holidays, based on department staffing requirements.  
Essential Duties:  
  • Supports the department’s staff efforts and works through timely response to questions with a caring and appreciative attitude and demonstrated effectiveness in dealing with employee issues. 
  • Trains department staff.  
  • Determines variety and quantity of Bakery products to be ordered or produced, according to direction of Bakery Manager or orders and/or sales projections.  
  • Conducts inventories and cycle counts as required.  
  • Maintains adequate inventory of product to control department waste and avoid overstock and understock problems. 
  • Receives, unloads and stocks food items.  
  • May be involved in scheduling department personnel and activities. 
  • Follows safe food handling and local health department standards. 
  • Provides insight and input regarding department personnel. 
  • Performs effective coaching to all associates.  
  • Maintains a safe work environment for employees, vendors and customers. 
  • Monitors and addresses customer issues or questions. 
  • Sustains a high level of product knowledge and product preparation.  
  • Works toward continuous quality improvement. 
  • Reinforces Metcalfe’s culture, customer service, and performance expectations to all department associates. 
  • Upholds, supports, and promotes all company policies and procedures. 
  • Observes sales floor and back stock conditions; takes action to correct in areas of opportunity. 
  • Stays current with changing company technology, including software programs. 
  • Other duties as assigned. 
Supervisory Responsibilities: The Assistant Bakery Manager will occasionally be assigned to the role of department manager when the department manager is on PTO and/or on a short-term leave. Assists in coaching and minor disciplinary activities such as monitoring attendance/tardiness or coaching to improve in job responsibilities  
  • High School diploma/equivalent required, Associate’s degree (A.A.) or technical school training preferred. 
  • Food Safety Certification required. Metcalfe's will assist to acquire, if necessary. 
  • One or more years of previous bakery, restaurant or kitchen experience. 
  • Must have strong people management skills.   
  • Ability to deal tactfully and effectively with customers and all personnel. 
  • Knowledge of technology, the use of a computer, and Microsoft Office - more specifically, Outlook, Word and Excel.   

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The Best Selection of Beef in Town!

  • Local & Sustainable

  • Kobe*

  • Prime

  • Dry-Aged*

  • Choice Black Angus

  • Grass-Fed

  • Organic

*Metcalfe’s Hilldale only.

Best in town?
You tell us!

Carl's Cakes

Contact our bakery department for all of our fabulous flavors and sizes, including local Carl’s Cakes at Hilldale.

Keep reusing your bags!

We give back 10¢ per reusable bag you use. You can keep the 10¢ per bag or choose to give it to today’s charity. 10¢ may not seem like a lot, but last year Metcalfe’s gave back $67,759 in reusable bag rewards. Click here for today’s charity:

Metcalfe’s Floral Studio guarantees more than 50 varieties of premium quality flowers and plants everyday (at grocery store prices)!

  • We Deliver
  • Open 24 Hours*
  • Walk-in Cooler*
  • 5-Day Flower Guarantee
  • Award-winning design

*Metcalfe’s Hilldale only.