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Position:  Delivery Shopper/Driver
Location:  Madison, WI
Job Id:  409
# of Openings:  1

Delivery Shopper/Driver
Full-Time
Madison, WI - Hilldale location
 
Availability:
  • Shifts during department hours 6a-10p including weekends and holidays.
Summary: Provides excellent customer service by shopping for Metcalfe's customers who have ordered online grocery items, and utilizing Metcalfe’s delivery vehicle to deliver pre-ordered items to residential and business customers. Receives in-store customer order and records specific delivery instructions. Provides added value by informing regular customers of new products and services, and addresses customer questions and concerns. This position requires working weekends and holidays based on department staffing requirements.

Essential Duties:  
  • Shops for and assists in consolidating pre-ordered grocery lists to residential and business customers
  • Delivers pre-ordered grocery items to residential and business customers.
  • Loads delivery vehicle with customer orders.
  • Receives and writes customer order with delivery instructions.
  • Navigates adverse terrain including multi-story buildings, private homes and other delivery sites while carrying product.
  • Collects customer payment and records all sales and delivery transactions.   
  • Ensures customer signature on delivery receipts.
  • Informs customers of new products and services.
  • Picks up empty containers and rejected or returned merchandise.
  • Maintains clean delivery vehicle at all times.
  • Resolves and files service complaints.
  • Demonstrates excellent customer service standards.
  • Works toward continuous quality improvement.
  • Upholds Metcalfe’s culture, customer service, and performance expectations.
  • Upholds, supports and promotes all company policies and procedures.
  • Other duties as assigned.
Qualifications:
  • Must be 21 years of age or older.
  • Valid Driver’s License with safe driving record required.
  • High school diploma or general education degree (GED) preferred.
  • 6 months previous grocery or delivery experience preferred.

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The Best Selection of Beef in Town!


  • Local & Sustainable

  • Kobe*

  • Prime

  • Dry-Aged*

  • Choice Black Angus

  • Grass-Fed

  • Organic

*Metcalfe’s Hilldale only.

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Carl's Cakes


Contact our bakery department for all of our fabulous flavors and sizes, including local Carl’s Cakes at Hilldale.
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Keep reusing your bags!

We give back 10¢ per reusable bag you use. You can keep the 10¢ per bag or choose to give it to today’s charity. 10¢ may not seem like a lot, but last year Metcalfe’s gave back $67,759 in reusable bag rewards. Click here for today’s charity:

Metcalfe’s Floral Studio guarantees more than 50 varieties of premium quality flowers and plants everyday (at grocery store prices)!

  • We Deliver
  • Open 24 Hours*
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  • 5-Day Flower Guarantee
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*Metcalfe’s Hilldale only.