Position:  Wine & Spirits Manager (West Towne)
Location:  Madison, WI
Job Id:  414
# of Openings:  1

Wine and Spirits Manager
Metcalfe's Market - West Towne Location
Summary: The Wine and Spirits Manager directs and coordinates activities involved with the sale and purchase of wine and spirits for a Metcalfe’s location and may act as a consultant to other locations. Ensures hiring, training and supervision of the staff. Facilitates sales goals, inventory rotation, scheduling and safety and any division of responsibility assigned by the store director. The Wine and Spirits Manager is required to assist customers and maintain complaint resolution with an energetic demeanor. This position requires adhering to all procedural guidelines and established practices set by Metcalfe’s Market.

Essential Duties: Essential job duties for this position include the following items. Other duties must be performed as assigned or required.
  • Assists in formulating pricing policies for wine and spirits according to store profit margins.
  • Orders wine and spirits.
  • Acts as primary sales person for Wine and Spirits.
  • Assists in the coordination sales promotion and directs merchandising activities.
  • Supervises inventories and cycle counts as required.
  • Develops and achieves the departmental budget including sales and reconciliation for the Accounting Department.
  • Ensures compliance of established security and age identification procedures.
  • Directs and schedules department personnel and activities.
  • Trains personnel regarding wine and spirits terminology and branding and perform effective coaching for all associates.
  • Provides insight and input in department personnel decisions such as hire, discipline, reward and termination.
  • Monitors and addresses customer issues or questions.
  • Maintains a safe work environment for employees, vendors and customers.
  • Sustains a high level of product knowledge and work toward continuous quality improvement.
  • Stays current with changing technology, including software programs.
  • Upholds, supports and promotes all company policies and procedures.
  • Other duties as assigned.
Supervisory Responsibilities: The Wine and Spirits Manager has supervisory responsibility for the Wine and Spirits Department including approximately 2 direct reports.

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