Position:  Shopper Clerk
Location:  Madison, WI
Job Id:  477
# of Openings:  2

Shopper Clerk
Full-time or Part-time
Madison, WI - Hilldale location
Availability: Must be able to work shifts between 6a and 6p, including weekends and some holidays.
Summary: Provides excellent customer service by shopping for Metcalfe’s customers who have ordered online. Receives in-store customer order and records specific delivery instructions. Provides added value by informing regular customers of product knowledge, product location, new products and services and addresses customer questions and concerns. Upholds, supports, and promotes all company policies and procedures.  
Essential Duties:   
  • Shops for and consolidates pre-ordered grocery lists to residential and business customers.
  • May load delivery vehicle with customer orders.
  • Receives and writes customer order with delivery instructions.
  • Informs customers of new products and services.
  • Checks items for quality.  
  • May need knowledge of appropriate grocery substitutions.
  • Stays up to date with current technology/systems used.
  • Files and resolves service complaints.
  • Demonstrates excellent customer service standards.
  • Works toward continuous quality improvement.
  • Upholds, supports and promotes all company policies and procedures.
  • Other duties as assigned.
  • High school diploma or general education degree (GED) preferred.
  • 6 months previous grocery or delivery experience preferred.

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The Best Selection of Beef in Town!

  • Local & Sustainable

  • Kobe*

  • Prime

  • Dry-Aged*

  • Choice Black Angus

  • Grass-Fed

  • Organic

*Metcalfe’s Hilldale only.

Best in town?
You tell us!

Carl's Cakes

Contact our bakery department for all of our fabulous flavors and sizes, including local Carl’s Cakes at Hilldale.

Keep reusing your bags!

We give back 10¢ per reusable bag you use. You can keep the 10¢ per bag or choose to give it to today’s charity. 10¢ may not seem like a lot, but last year Metcalfe’s gave back $67,759 in reusable bag rewards. Click here for today’s charity:

Metcalfe’s Floral Studio guarantees more than 50 varieties of premium quality flowers and plants everyday (at grocery store prices)!

  • We Deliver
  • Open 24 Hours*
  • Walk-in Cooler*
  • 5-Day Flower Guarantee
  • Award-winning design

*Metcalfe’s Hilldale only.