Position:  2nd Assistant Store Director
Location:  Madison, WI
Job Id:  521
# of Openings:  1

2nd Assistant Store Director West Towne
Madison, WI
Availability:
  • Current positions available at West Towne only
  • Weekend, weekday and holiday flexibility required for consideration​ between the hours of 7a-10p
 
Summary: The Second Assistant Store Director assists the Assistant Store Director by focusing primarily on floor management, leadership, and other duties as necessary.  In addition, the SASD performs any division of responsibility assigned by the store manager. The Second Assistant Manager is a key holder and will be responsible for opening or closing the store and the accompanying duties assigned to that task. The Second Assistant Store Director is required to assist customers and maintain complaint resolution as needed with an energetic demeanor. This position requires adhering to all procedural guidelines set by Metcalfe’s Market.
 
Essential Duties:  Essential job duties for this position include the following items. Other duties must be performed as assigned or required.
  • Support the Assistant Manager in floor management.
  • Manage the day-to-day operations when the Assistant and Store Manager are unavailable.
  • Perform effective coaching to all associates.
  • Other duties as assigned.
  • Maintain a safe work environment for employees, vendors and customers.
  • Monitor and address customer issues or questions.
  • Flexibility to work retail schedules such as weekends, evenings and Holidays.
  • Sustain a high level of product knowledge and product preparation work toward continuous quality improvement
  • Stay current with changing technology, including software programs
  • Uphold, support, and promote all company policies and procedures
  • Other duties as assigned.
Supervisory Responsibilities: The Second Assistant Store Director shares supervisory responsibility for all store departments or as assigned, including approximately 3 direct reports.
 
Qualifications:  To perform this job successfully, the Second Assistant Store Director must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skills and ability required. 
 
Education/Experience:
  • High School diploma/equivalent required, Associate’s degree (A.A.) or technical school training preferred
  • One or more years of supervisory experience in a fast-paced retail environment.
  • Must have strong people management skills.  
 
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