Position:  Business Systems Analyst
Location:  London, Ontario
Job Id:  1280
# of Openings:  1

Business Analyst, Operations -  London, Ontario
High Park Company is a wholly-owned subsidiary of Tilray, a global leader in cannabis cultivation, processing, and distribution. Tilray serves patients in Canada and around the world with a diverse range of pharmaceutical-grade medical cannabis products as High Park Company focuses on creating distinctive products for adult Canadian consumers.
About High Park Company
High Park Company was established to develop, sell, and distribute inspiring and iconic adult-use cannabis brands. 
About Tilray
Tilray is a global pioneer in cannabis research, cultivation, processing and distribution currently serving tens of thousands of patients in ten countries spanning five continents.
Looking to develop your career at the forefront of a rapidly expanding industry?
Reporting to the Technical Program Manager, the Business Analyst develops solutions to business and technology-related problems. This includes analyzing user requirements, procedures, and problems to automate or improve system capabilities. This may include analyzing user requirements, procedures, and problems to automate or improve system capabilities. The posting is intended for someone to begin the implementation of an ERP (Acumatica) based on best practices that have already been developed in our Nanaimo location. The role would expand to continual business improvement of the system and other applications that are required by the business.

Role and Responsibilities

  • Identify project requirements by interfacing with Operations Management team; analyze operations; determining project scope; document results; document process flows; create procedure manuals for the functions performed
  • Facilitate technical meetings to define solutions, functional specifications, implementation plans, effort, identify resources and schedule activities
  • Contribute to the development of methods to improve business processes, reduce risks, increase controls and/or increase customer satisfaction
  • Develop solutions; work-flowchart and diagrams; study system capabilities; analyze alternative solutions; preparing system specifications
  • Develop project estimates by identifying phases and elements, personnel requirements, and costs ERP system roll-out; support and development
  • Develop and maintain systems by researching and resolving problems; working closely with IT and finance teams to maintain system integrity and security
  • Maintain quality service by establishing and enforcing organization standards
  • Communicate information effectively to customers, marketing, managers, and technical staff.
  • Maintain issues log, release log, and decision/ approvals log
  • Contribute to, and support the organization’s Business Intelligence Strategy
  • Understand business unit workflows and how to use technology solution in support of that workflow
  • All other requests that help with the process flow of the facility
  • Manage requirements traceability information and track requirements status throughout the project
  • Work within the SDLC framework
  • Minimum of 2 years working as a Business Analyst within an ERP environment
  • Must have post-secondary school degree Computer Science, Information Systems or related field preferred
  • Experience using Acumatica software is an asset
  • Proven ability to effectively use Microsoft Office Applications; especially Excel.
  • Strong analytical skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements and/ or process workforce
  • Experience with project delivery framework, application development and/or program management experience
  • Ability to obtain A/RPIC status as per Health Canada ACMPR regulations
High Park welcomes applications from all qualified individuals and is committed to employment equity and diversity in the workplace.
Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.
Please note that High Park does not authorize, engage, or sponsor any consultants, agencies or organizations that seek certain personal or financial information from you (e.g. passwords, login ids, credit card information). High Park does not charge any application, processing or onboarding fee at any stage of the recruitment or hiring process. 
When replying to emails, please ensure the sender name and email address match exactly.  Please also ensure the Reply-To address matches the sending address exactly.
If you are concerned about the authenticity of an email, letter, or call purportedly from, for, or on behalf of High Park, please send an email inquiry to infosec@tilray.com

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