Position:  Team Member - Trugurt
Location:  Orland Park, IL
Job Id:  208
# of Openings:  0

Trugurt Frozen Yogurt in Orland Park is hiring for Team Members! 
 
Team members are responsible for meeting the needs of our customers while executing to the DIY Restaurant Group operational standards.
 
Essential Responsibilities:
  • Hold the customer as the most important priority at all times
  • Enthusiastically greet the customer making eye contact and smiling
  • Take the order listening closely to ensure every order is completed promptly and accurately
  • Collect payment from the customer
  • Assemble the order checking for accuracy
  • Deliver the order making eye contact and repeating the order number and prepared food items
  • Thank the customer and invite to return again
  • Communicate customer feedback to management
  • Educate customers on products offered
  • Resolve customer concerns with respect and a sense of urgency
  • Complete all required training
  • Adhere to all uniform and grooming standards
  • Take accountability for understanding all in store marketing promotions
  • Execute new product rollouts including selling to customers and product execution
  • Ensure orders are entered in the POS system accurately
  • Utilize cash control procedures
  • Understand and complies with all procedures and policies
  • Assist in training of new team members
  • Prepare quality finished products efficiently per recipe manual standards
  • Restock food line and cooler; make sure all products are adequately stocked
  • Clean tables, counters, floors, bathrooms, equipment/machines, kitchen and utensils; take out trash
  • Complete necessary cleaning checklists
  • Maintain a clean and sanitary environment
  • Maintain personal hygiene standards, including wearing a clean and complete uniform
 
Qualifications/Skills Required:
  • At least 16 years of age or older
  • Must be friendly and customer service oriented
  • Ability to communicate effectively
  • Must possess neat and clean hygiene
  • Must be able to work in a fast-paced environment and have a sense of urgency
  • Ability to work as a team-player
  • Ability to stand/walk a minimum of 4 hours or as needed
  • Ability to lift up to 40 lbs regularly throughout shift
  • Certified in required food safety program

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