Position:  Scheduler
Location:  Fort Wayne, IN
Job Id:  657
# of Openings:  1

Job Title                       Scheduler
Level                            Salary

Division / Department    Information Technology

Reports to                    Rene Thompson

Reporting to position     Operations Manager

Travel                           N/A

Review, update and supply batch run schedules for the Computer Operators and Quality Control areas.  Assist with quality control and data entry as needs arise and time permits.  Define and maintain report definitions in the Mobius online report system.  Assist other departments with requests as needed.

Provide systems scheduling on-call support after normal work hours as required.
Monitor job scheduling system and make adjustments as required.              
Add new jobs to job scheduler as needed
Communicate all scheduling changes to Computer Operators verbally and written.
Assist with report distribution as needed
Answer telephone calls to assist computer users encountering problems
Assist with Data Entry as needed
Assist Programmers and support personnel as needed
Be familiar with tape/disk management maintenance requirements
Assist with training of Data Center staff
Analyzing information and evaluating results to choose the best solution and solve problems
Keeping up-to-date technically and applying new knowledge to job
Providing information to supervisor, co-workers by telephone, in written form, e-mail, or in person

Education and Experience

High School diploma
2 or 4 year degree preferred in IT.
5 year’s operating experience in a large Data Center
Familiar with aspects of  eVSE operating system or equivalent
Familiar with a variety of Data Center hardware, including printers, tape and disk drives, servers, etc.
Familiar with IT Operations software, including scheduling, tape/disk management, FTP, etc.
Ability to work in team environment and independently

Training specific to Computer Operations; for instance, technical school, military, etc.
Training and experience with maintaining job schedules in a medium to large IT installation.
Training and experience with other IT Operations specific software

Skills and Abilities

Active Listening – Giving full attention to what other people are saying, taking time to understand the point being made, and asking appropriate questions
Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems     
Active Learning – Understanding the implications of new information for both current and future problem-solving and decision-making
Time Management – Managing one’s own time
Troubleshooting – Determining causes of scheduling errors and deciding what to do
Speaking – Talking to others to convey information effectively
Judgment and Decision Making – Consider the benefits of potential actions
Problem Sensitivity – The ability to tell when something is wrong or is likely to go wrong
Written Comprehension – Ability to read and understand information and ideas presented in a technical manner
Deductive Reasoning – Ability to apply general rules to specific problems to produce answers that make sense

Instructing – Training others in job performance


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