Position:  Bistro Supervisor - Courtyard Marriott West Des Moines
Location:  410 S. 68th Street
Des Moines, IA
Job Id:  1637
# of Openings:  1

POSITION PURPOSE
The Bistro Supervisor serves as a role model to demonstrate appropriate behaviors and positive guest relations. The candidate is responsible for prompt, friendly, and efficient service to guests in accordance with Marriott standards of food and beverage quality, presentation, and cleanliness. The Bistro Supervisor is responsible for assisting in the leadership and supervision of all Bistro staff and daily functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Maintain cleanliness of work areas including dry good storage, refrigerators and freezers
  • Assist in training and coaching new team members
  • Handle all guest service complaints and compliments in a professional and timely manner
  • Input orders into cash register system and collect payment from guests
  • Take guest orders, prepare food and beverage items, distribute prepackaged and prepared food items, and deliver orders to tables as needed
  • Follow and ensure compliance with food safety and handling policies and procedures, such as product rotation, First In-First Out; dating labeling, cleaning and organizing coolers/freezers/storage areas across all food-related departments and areas
  • Operate ovens, stoves, grills, microwaves, and fryers and facilitate fryer oil changes as needed
  • Maintain up-to-date knowledge of company Food Safety Programs within assigned area of responsibility, as well as all local, state, and federal regulations
  • Wash and disinfect kitchen area including tables, tools, knives, and equipment to ensure sanitary conditions and meet the departmental standards, including using sanitizers required by health department
  • Prepare and cook food according to recipes, quality standards, and food preparation checklist
  • Dispenses appropriate levels of alcohol; prepares drinks to recipe and Company standards. Consistently checks guests’ identification and monitors guests’ consumption of alcoholic beverages to ensure compliance with state and local liquor laws.
  • Assist in the set-up and closing of the Bistro using the provided checklists
  • Assist in checking all fixtures, equipment and conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operation. Report deficiencies to maintenance
  • Participate in all mandatory job training and meetings
  • Perform any other job duties as assigned
This position is located at:
410 S 68th St West Des Moines, IA 50266

Arbor Lodging develops and manages full-service and limited-service hotels throughout the United States and is devoted to providing its hotel guests with the best possible experience while creating value and superior investment returns through its strategic focus on investing, hands-on approach to management and its principals’ unique combination of skills.  The principles of Arbor Lodging Partners have approximately fifty years of combined experience in owning, developing and operating commercial properties (including retail, multi-family and office, in addition to lodging) throughout the United States. We focus our acquisitions, progress, and culture on the Arbor Lodging Guiding Principles,
  • Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
  • Lead with Heart - Be kind, passionate and hospitable.
  • Be Accountable - Take ownership and deliver results.
  • Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
  • Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Focusing on these principles allows us to maintain a culture that allows growth, development, and progression within the properties.

Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Arbor Lodging Management expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Arbor Lodging Management's employees to perform their job duties may result in discipline up to and including discharge.

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