Position:  Bistro Attendant
Location:  410 S. 68th Street
Job Id:  1258
# of Openings:  1

POSITION TITLE: Bistro Attendant
REPORTS TO: F&B Manager 
Bistro Attendants will be responsible to prepare and serve food and beveages to customers. The purpose of this position is to interact with the hotel guests and ensure they have a great experience at the Bistro.
Bistro Attendants should maintain positive guest interactions while accurately mixing and serving beverages to guests and servers in a friendly and efficient manner.
  • Interact with customers in a positive, upbeat manner.
  • Take orders for and serve food and beverages.
  • Check identification of the guest to make sure they meet age requirements for purchase of alcohol.
  • Mix ingredients to prepare cocktails and other drinks.
  • Mix drinks, cocktails and other bar beverages as ordered and in compliance with hotel standard drink recipes.
  • Prepare alcohol or non-alcohol beverages.
  • Service Wine and Beer to guests.
  • Arrange bottles and glasses to make attractive displays.
  • Assess customers’ needs and preferences and make recommendations
  • Ability to sell or influence others for up selling and suggestive selling.
  • Provide recommendations and suggestions to guest for choosing food and beverages.
  • Serve customers in a friendly and helpful manner.
  • Keep the bar counter and work area neat and clean at all times.
  • Provide guidance to guests on hotel services and amenities as well as local area information.
  • Determine when a customer has had too much alcohol and if required refusing any further serving on a polite way.
  • Demonstrate a thorough knowledge of food and beverage products, menus and promotions
  • Handle and move objects, such as glasses, bottles, plates, and bowls, using hands and arms.
  • Clean up after customers and clean work area.
  • Wash glassware, servingware, and utensils after each use.
  • Maintain a clean working area by sweeping, vacuuming, dusting, cleaning of glass doors and windows, etc. if required.
  • Perform physical activities such as lifting and stooping.
  • Maintain liquor inventory and consumption.
  • Collect payment for products served and balance all receipts.
  • Handle an assigned house bank and follow all cash handling procedures as per hotel standard.
  • Prepare inventory or purchase requisitions as needed to replenish supplies.
  • Ensure that the assigned area is fully equipped with tools and products needed for and serving guests. 
  • Stay guest focused and nurture an excellent guest experience
  • Comply with all food and beverage safety regulations
  • Perform Other duties as and when assigned by the hotel management.
    Good personality and Positive interpersonal skills required.
    Computer Knowledge and experience in MS office programs.
    Previous bartending experience required in a Mid-scale or Luxury property. experience in handling point of sale (POS) terminals and Stock & Inventory management software.
    Arbor Lodging develops and manages full-service and limited-service hotels throughout the United States and is devoted to providing its hotel guests with the best possible experience while creating value and superior investment returns through its strategic focus on investing, hands-on approach to management and its principals’ unique combination of skills.  The principles of Arbor Lodging Partners have approximately fifty years of combined experience in owning, developing and operating commercial properties (including retail, multi-family and office, in addition to lodging) throughout the United States. We focus our acquisitions, progress, and culture on the Arbor Lodging Guiding Principles,
    Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
    Lead with Heart - Be kind, passionate and hospitable.
    Be Accountable - Take ownership and deliver results.
    Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
    Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
    Focusing on these principles allows us to maintain a culture that allows growth, development, and progression within the properties.
    Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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