Position:  Bistro Server PM - Indianapolis Courtyard Northwest
Location:  7226 Woodland Drive
Job Id:  1221
# of Openings:  1

Position Title: Bistro Server PM
Reports To: Restaurant Manager / Restaurant Captain
Position Summary:
As a PM Bistro Server, you would be primarily responsible for setting up, maintaining and breaking down dinner meal period and for maintaining the dinner dining area. With a minimal supervision provide exceptional guest service by welcoming them and be well attended at all times.
 
This role will require a valid Indiana liquor licence to be considered. 
 
PM Bistro Server  Duties and Responsibilities:
  • Welcoming and providing with personalized service to all guests.
  • Attend to hotel guest needs and requests.
  • Must be aware of restaurant’s menu items and beverage choices.
  • Must know about the entire property, services, hours of operation, locations, nearby places of interest etc.
  • Prepare and consistently maintain dining area and supplies in a guest ready atmosphere.
  • Preparing foods
  • Responsible for stocking all bistro items
  • Ensure dinner items are continually replenished and presented in an appealing manner.
  • Setting out / arranging cold food such as desserts.
  • Wiping up spills and maintaining cleanliness of all appliances and counter space throughout the dinner shift.
  • Clearing and cleaning tables as they are vacated.
  • Inspect the cleanliness and presentation of all china, glass, and silverware prior to use.
  • Maintain cleanliness of work areas throughout the shift, practicing clean-as-you-go procedures.
  • Any other duties around preparation and set up
  • Maintain the inventory of all dinner and bar.
  • Able to work with point of sale software and inventory software.
  • Generate KOT (Kitchen order ticket), add modifiers or remarks and able to make settlements in case of paid breakfasts.
  • Washing, wiping serving equipment and returning it to storage.
  • Locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist.
  • Returning reusable supplies to storage.
  • Responsible for taking inventory of food, beverages and supplies for each day.
  • Assist with closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations.
  • Work as a team member in aspects such as: cleaning, side work, food preparation and storage.
  • Close out shift by cleaning and restocking supplies for next day or shift.
  • Ensure guests are provided with the highest quality product and service at all times.
  • Solve guest issues with professionalism and always maintain hospitable attitude.
  • Filling out all required paperwork
  • Performing all duties to brand standard.
  • Any other duties as requested by restaurant supervisor / captain or manager.
Prerequisites:
  • Service minded, friendly professional behavior.
  • Multi task, remain associate and guest service centric.
  • Good knowledge of Food and Beverage Service.
Education:
High School or GED
Experience:
Previous hotel or restaurant service experience.
 
This position is located at:
7226 Woodland Dr, Indianapolis, IN 46278
 
Arbor Lodging develops and manages full-service and limited-service hotels throughout the United States and is devoted to providing its hotel guests with the best possible experience while creating value and superior investment returns through its strategic focus on investing, hands-on approach to management and its principals’ unique combination of skills.  The principles of Arbor Lodging Partners have approximately fifty years of combined experience in owning, developing and operating commercial properties (including retail, multi-family and office, in addition to lodging) throughout the United States. We focus our acquisitions, progress, and culture on the Arbor Lodging Guiding Principles,
  • Do The Right Thing - Operate and act with integrity in all you do even when it is not convenient.
  • Lead with Heart - Be kind, passionate and hospitable.
  • Be Accountable - Take ownership and deliver results.
  • Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
  • Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Focusing on these principles allows us to maintain a culture that allows growth, development, and progression within the properties.

Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, 
color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Arbor Lodging Management expressly prohibits any form of workplace harassment based on race,
color
, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Arbor Lodging Management's employees to perform their job duties may result in discipline up to and including discharge.

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