Position:  Dual Sales Manager - Springhill Suites, Bloomington MN
Location:  Bloomington, MN
Job Id:  1598
# of Openings:  1

Arbor Lodging is a leading hotel investment and management company with a portfolio of hotels across the United States. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, Choice and IHG. Our culture is focused on connecting our guests with exceptional experiences. We are people-focused, data-driven, and accountable—to our guests and our clients.
We are currently seeking a
Dual Sales Manager
for Springhill Suites in Bloomington, Minnesota!
This position will provide Sales and Marketing support to Hampton Inn & Suites by Hilton & the Springhill Suites by Marriott in Bloomington, MN.
Dual Sales Manager Responsibilities
  • Responsible for learning the hotels' brands and strategies.
  • Drive customer loyalty in order to grow share of the account by delivering excellent service in each customer interaction. 
  • Manage business travel accounts to maximize business potential.
  • Negotiate contracts according to company standards.
  • Be aware of departmental revenue and up-sell at every possible opportunity.
  • Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented.
  • Maintain existing accounts with active trace/follow up system.
  • Ensure accurate and complete use of the sales system per SOP including recording all bookings and lost business
  • Identifies and solicits new accounts from telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in person interactions
  • Develops, maintains, and prospects a Target List of accounts and communicates updates to DOS
The Successful Dual Sales Manager Candidate
  • Minimum of High School education, post-high school education preferred
  • Minimum of 3 years in hospitality sales experience preferred
  • Ability to forge and foster relationships
  • Upholds a professional image at all times through appearance and interactions
  • Ability to work collaboratively with hotel service team in providing exceptional customer service
  • Clear and concise written and verbal communication skills
  • Proven ability to achieve sales goals
  • Proactive sales approach; assertive and fast paced, driven to succeed
  • Excellent time management skills
  • Must have flexible work hours that may include evenings, weekends, and holidays
The Benefits of Arbor Lodging
  • Competitive salaries
  • Annual review with increase potential
  • Comprehensive benefits package, including medical, dental and vision insurance programs
  • Paid Vacation Time
  • 401k program with company match
Arbor Lodging focuses on Five Guiding Principles to maintain a culture that allows growth, development, and progression within the properties:
  • Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
  • Lead with Heart - Be kind, passionate and hospitable.
  • Be Accountable - Take ownership and deliver results.
  • Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
  • Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
We look forward to speaking with you! Apply today!
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Arbor Lodging Management expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Arbor Lodging Management's employees to perform their job duties may result in discipline up to and including discharge.

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