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Position:  Housing Case Manager
Location:  Chicago, IL
Job Id:  468
# of Openings:  0

Assists supportive housing clients to maintain their housing and increase their self-sufficiency though linkages to resources and the attainment of established goals.  In addition to maintaining a caseload, assists management with all audits and the activities of case managers providing assistance, training and guidance.  

Duties include but are not limited to:
  • Conducts monthly chart reviews of case manager’s charts.
  • Complete monthly reports as requested by Supervisor.
  • Become a user with HMIS.
  • Conducts a minimum of one monthly face to face contact per client.
  • Provides a minimum of one monthly home visit per client or as needed.
  • Complete chronological progress notes within twelve hours of contact with client or collateral encounter.
  • All progress notes must be completed in DAP format and signed and date with appropriate credentials.
  • Develop initial service plan specific and tailored to the client needs identified during initial intake assessment/screening process.
  • Revise or update services plans every six months or based upon the client level of need.
  • Assist no-income clients to identify appropriate resources to obtain entitlement(s) within six months of admission to the housing program.
  • Completion of referral documentation and informed consent for supportive services.
  • Routinely assesses strengths and barriers to income, housing stability and self-sufficiency (including health, substance use and mental health issues), and provide appropriate referrals to supportive services in a timely manner.
  • Provides advocacy, support, and linkages/referrals to community resources
  • Conducts follow-up on all referrals and documents referral outcomes
  • Update client files to ensure a record all client level activities
  • Enter all client level activities in Client Track within twelve hours of encounter.
  • Completion of monthly statistical report and submit to immediate Supervisor by tenth business day of each month
  • Participates in all mandatory external and internal meetings or trainings.
  • Adherence with the Agency’s code of ethics and HIPPA Regulations for confidentiality
Bachelor’s degree plus two (2) years experience in social services (case management experienced preferred). Experience serving homeless, ex-offenders, individuals living with HIV/AIDS and/or substance abuse population is preferred. An automobile, valid Driver’s License and vehicle insurance coverage is required. Occasional late or weekend hours may be required.

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Christian Community Health Center delivers comprehensive primary medical and dental services that respond to the needs of the communities we serve.