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Position:  Patient Access Representative (PAR) (Bilingual - English/Spanish)
Location: 
Job Id:  429
# of Openings:  0

Job Summary/Overview:

Under the guidance of the Site Supervisor, the Bilingual Patient Access Representative is a part of the patient’s care team that coordinates services by performing patient access, registration, scheduling, patient financial counseling, insurance verification, call center support, appointment confirmation, and on-site cashiering. In addition; the bilingual PAR researches and evaluates federal, state and commercial insurance funding issues and screens patients for alternative government funding.

As the first point of customer contact, the goal of the Bilingual PAR is to provide exceptional customer service to patients. Therefore the Bilingual PAR must demonstrate effective communication; knowledge of policies, procedures and guidelines; and ability to collect information from various sources (including patients and their families).  Additionally as a part of the patient’s care team, the Bilingual PAR must be able to establish and maintain effective working relationships with patients, families and other internal/external customers; use computers and a variety of software; and manage multiple and sometimes competing tasks with frequent interruptions. Provide coverage at multiple locations as needed.
 
Minimal Qualifications, Experience & Skills
  • High School diploma or equivalent
  • Bilingual
  • Experience working in a clinical setting
  • Knowledge of multi-line telephone system
  • Call Center experience preferred
  • Bilingual Preferred
  • Knowledge of Electronic Practice Management (EPM) and Electronic
  • Health Records (EHR) systems preferred
  • May require travel to support clinic coverage needs at all CCHC locations
     

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Christian Community Health Center delivers comprehensive primary medical and dental services that respond to the needs of the communities we serve.

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