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Position:  Patient Access Representative (PAR) (South)
Location:  South Holland, IL
Job Id:  514
# of Openings:  0

Patient Access Representative (PAR) 


The PAR is a part of the patient’s care team that coordinates services by performing patient access, registration, scheduling, patient financial counseling, insurance verification and on-site cashiering. In addition; the PAR researches and evaluates federal, state and commercial insurance funding issues and screens patients for alternative government funding.

  • Assembles all data and documents required for complete patient registration, including, but not limited to pre-registration and registration functions; verification of all insurance and authorizations
  • Enters all patient demographic information into EPM system; uses other departmental applications for eligibility and authorization
  • Assesses patient financial responsibility and collects co-pays, deductibles and insurance balances at time of appointment
  • Screens and informs patients and clinical staff of CCHC’s policies and procedures regarding method of payment sources for services rendered
  • Participates in team huddles, meetings or discussions/consultations to ensure appropriate coordination and communication of patient/client services
  • Obtains and documents information from patients and provides information on available funding resources; obtains funding for patients within the statues of scheduling and registration
  • Uses payer resources and websites to explore and assess eligibility and may initiate referrals to determine patient eligibility for discounted prices or charitable care
  • Works in collaboration with all areas of the revenue cycle to identify and resolve issues and/or other challenges
  • Enters fiscal data into databases and maintains fiscal records and files
  • Responds to request for information and inquiries about patient access processes, policies and/or other related information; researches and resolves customer concerns
  • Performs other related duties as assigned
Minimum Requirements:
  • High School diploma or equivalent from an accredited school or program
  • Strong desire to work community health (non-profit)
  • Professional 
  • Knowledge of Electronic Practice Management (EPM) and Electronic Health Records (EHR) systems preferred

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Christian Community Health Center delivers comprehensive primary medical and dental services that respond to the needs of the communities we serve.