Responsible for oversight of integrated behavioral health care programs including SUD services (MAT Program). This position is responsible for infrastructure & capacity development, systems strategy & implementation, and behavioral health/SUD operations, productivity and strategy.
RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO
- Participates in the successful development and implementation of Health and Behavioral Health Integration (BHI) and Quality Improvement initiatives, both internally and with stakeholders and community partners.
- Creating KPIs and workflows.
- Facilitating a variety of direct care and administrative services in an outpatient setting. Implementation of best practices, trainings and workflow development.
- Development and implementation of policies and procedures aligned with most current rules, City, State and federal guidelines. This includes but is not limited to preparing reports, grant, tools, metrics and best practices that positions CCHC to access funding sources for health services in light of healthcare reform, especially as this pertains to BH and SUD including Medication Assisted Treatment services.
- Consistently share best practices across agency and networks, and standardized information and resources
- Works collaboratively with CCHC leadership and strategy leads to support the enterprise in achieving strategic planning and quality strategy goals.
- As a subject matter expert, the Director supports efforts in business development including the design and implementation of various BHI programs on behalf of CCHC
- Supports implementation of behavioral health integration programs across CCHC. Successful implementation includes the proposal of standardized processes, quality and performance measurement.
- Works by incorporating Population Health strategies, with clinical directors, providers, care and case management teams and community health workers in quality and best practice standards to ensure BH is integrated into care management and practice support functions.
- In collaboration with CMO, develops training materials and implementation plans for working with populations around best practices in management of populations with BH and chronic medical needs, information around BH conditions, BH resources, etc.
- Provides technical support in an effort to maximize collaboration with health systems, primary and specialty care practices, healthcare payers and other health, behavioral health and nonprofit sectors.
- Aligns the BHI program goals with the priority goals of CCHC
- Complete management duties including planning, assigning, and directing work; hiring, coaching, supervising, appraising performance, and guiding professional development; rewarding and disciplining employees; addressing employee relations issues and resolving problems.
- Assists in planning and facilitating webinars and onsite trainings and attending external collaboration meetings as required.
- Provide direct clinical care at least 50% of their time using standards and screening tools.
- Monitor and evaluate team schedules, and productivity templates
- Maintain and submit weekly/monthly statistical reports related to program services performed (service referrals received, [internal and external] depression screens, domestic violence screens, individual counseling sessions conducted, etc.)
- Document all client encounters and contacts made on behalf of clients utilizing prescribed forms; develop, complete and submit weekly progress reports.
- Assist in an on-going appraisal of the program, which will result in continuous improvement in the quality of the program and in the development of new services.
- Participate in multi-disciplinary staffings, program and clinical meetings
- Master’s degree in clinical psychology, counseling and guidance, rehabilitation counseling, social work, vocational counseling, psychology or related field
- Current LCSW or LCPC with an unrestricted license to practice in IL
- A minimum of five years of progressively leadership experience.
- Must have experience with management, planning and developing and clinical operations.
- Must have CADC or SUD care experience, with program development, grant administration, policy development and implementation.
- Community health or FQHC experience strongly preferred.
- Understanding of the current behavioral health system and health payment structures. Experience with and understanding of primary care/behavioral health integration and nonprofit management.
- Capacity to embrace and understand the change process and effectively support change management.
- Experience managing or supporting cross organizational partnerships and collaborations.
- Ability to exercise sound judgment and to make timely, value-based decisions.