|Position: Field Service and Parts Operation Manager|
|Job Id: 192|
|# of Openings: 1|
Parts & Service Operations Manager
ABOUT COMPASS SYSTEMS:
We are engineers in every sense of the word. For over two decades, we have found better ways to move materials, providing both standard and custom solutions to our customers.
You can trust Compass to point the way to the most efficient solution.
Responsiveness, communication and Continuous follow up are key components of providing excellent customer service to our customers. This position of Parts & Service Operations Manager has a high impact on the CS&S Image and effectively servicing and meeting expectations as viewed by the customer.
As SOM, this person will be responsible for yearly department budget analysis, development of future service operational processes, Rebuild/Reconditioning activities, Field Coordination activities / schedules, Quoting Activities, Business Administration, Contact Center, CCRP (Customer Complaint Resolution Process) and to improve overall customer satisfaction by Ensuring that all operational functions are knowledgeable and skill sets are in line with growing technology and industry advancements.
As a Parts & Service Operations Manager, you will be responsible for:
This job will have supervisory responsibilities.
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Compass Systems and Sales, LLC is an Equal Opportunity Employer committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.