Position:  Relief Night Auditor - Floridays Resort
Location:  Orlando, FL
Job Id:  690
# of Openings:  1

We have an exciting opportunity for our fabulous Floridays Resort if you are passionate about customer service and exceeding customer expectations please review our Relief Night Auditor position details below and apply directly to our website where you can view more detailed information of all our Award-Winning Properties. Please apply at www.phmcareers.com to be considered.
 
The Night Auditor is responsible for verifying the integrity of the property’s revenue accounts on a daily basis. Verify accuracy of all guest accounts by balancing departmental income. Run computerized update and compile information retrieved. Prepare reports all revenue and statistics for the previous day’s hotel operation. Ability and willing to work the hours of 11:00pm – 7:00am for 2 nights and 3 days working different shits during the day and or evening
 
Responsibilities:
  • Reconcile individual cashier reports to PMS an POS totals.
  • Reconcile all outlet summaries to property management system.
  • Reconcile all revenue totals in property management system.
  • Operate in compliance with all local, state and federal laws and government regulations.
  • Ensure professionalism throughout department and staff.
  • Prepare cash reconciliations for all cashiers
  • Run final reports
  • Prepare supplementary food &  beverage analysis verifying posting categorically
  • Run end of day computer update programs
  • Must maintain“positive” guest relations.
  • Ensure confidentially of personal guest information.
  • Prepare and deliver all express checkout folios and newspapers to applicable guest rooms
  • Assist in locating accommodations for guests when resort accommodations are not available.
  • To instill professionalism, demeanor, appearance, ethics and image of self and subordinates.
  • Operate the Front Desk and PBX areas during the hours of 11:00pm – 7:00am
  • Assist in training new Night Auditors as needed.
  • Knowledge of and how to execute any emergency procedures necessary during the night shift
  • Operate in compliance with all local, state and federal laws and government regulations.
  • Ensure and maintain a high level of professionalism throughout the department and staff.
  • Maintain a safe work environment for guests and employees
  • Assist with all resort emergency procedures as required.
 
Job Requirements:
  1. Night Auditor experience preferred
  2. Ability and willing to work the hours of 11:00pm – 7:00am for 2 nights and 3 days working different shits during the day and or evening
  3. Ability and willing to work on your feet for periods of time
  4. Close attention to detail oriented
  5. Excellent communication s

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