Position:  Director of Human Resources
Location:  Orlando, FL
Job Id:  955
# of Openings:  1

PHM has an exciting opportunity for a Director of Human Resources, if you are passionate about customer service and exceeding guests expectations please review the positions details and below and apply directly to our website at www.phmcareers.com

The Director of Human Resources is responsible for staffing qualified personnel; ensuring employment statute compliance; overseeing all aspects of wage, benefit, worker's compensation unemployment; training program direction, implementation and administration; and employee relations coaching, counseling and discipline. Utilizes a Human Resource Business Plan aligned with property and brand strategies to deliver HR services that enable business success.

The Director of Human Resources will report directly to the Corporate Director of Human Resources and will be an integral member of the property executive committee.

Managing the Human Resources Strategy

• Executes and follows-up on engagement survey related activities.

• Champions and builds the talent management ranks in support of property and region diversity strategy.

• Translates business priorities into property Human Resources strategies, plans and actions

• Implements and sustains Human Resources initiatives at the property.

• Coordinates the human capital review process at property(s) and leads succession planning activities on property and in the market, as appropriate.

• Leads the assessment of property(s) leadership pipeline through the human capital review process and assists with follow-up.

• Creates value through proactive approaches that will affect performance outcome or control cost.

• Serves as key change manager for initiatives that have high employee impact.

• Supervises one or more on-property Human Resources

• Managing Staffing and Recruitment Process

• Analyzes open positions to balance the development of existing talent and business needs.

• Serves as coach and expert facilitator of the selection and interviewing process.

• Surfaces opportunities in work processes and staffing optimization.

• Makes staffing decisions to manage the talent cadre and pipeline at the property.

• Develops staffing strategy (in collaboration with hiring manager) relating to hiring practices; consults with hiring manager on compensation, benefits, etc.

• Ensures managers are competent in assessing and evaluating hourly staff.

• Managing Employee Compensation Strategy

• Remains current and knowledgeable in the internal and external compensation and work competitive environments.

• Champions the communication and proper use of total compensation systems, tools, programs, policies, etc.

• Participates in quarterly internal equity analysis; reviews internal equity reports and surface issues needing resolution.

• Creates and implements total compensation management packages/offers, particularly recognition and incentive programs directed towards property priorities.

• Managing Staff Development Activities

• Ensures property Human Resources staff is properly trained in all employee-related human resource information to appropriately respond to property employees.

• Serves as resource to property Human Resources staff on employee relations questions and issues.

• Continually reinforces positive employee relations concepts.


• At least 5-7 years of progressive Human Resources management experience in a hotel and or resort environment. - Only candidates that have this qualification will be considered

• Previous supervisory responsibility required.

• Familiarity with and knowledge of labor laws required.

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