A LITTLE ABOUT OUR COMPANY


Millions enjoy Dorel Industries products daily. Our juvenile and bicycle brands are recognized globally by consumers for safety, comfort, innovation and fun. Established in 1962, Dorel creates style and excitement in equal measure to safety, quality and value. The Company’s safety and lifestyle leadership is pronounced in both its Juvenile and Bicycle categories with an array of trend-setting, innovative products. Dorel Juvenile’s powerfully branded products include global juvenile brands Maxi-Cosi, Quinny and Tiny Love, complemented by regional brands such as Safety 1st, Bébé Confort, Cosco and Infanti. In Dorel Sports, brands include Cannondale, Schwinn, GT, Mongoose, Caloi, IronHorse and SUGOI. Dorel Home markets a wide assortment of both domestically produced and imported furniture products, principally within North America. Dorel Industries Inc. has annual sales of US$2.6 billion and employs approximately 10,000 people in facilities located in twenty-five countries worldwide.

Dorel's strength lies in the diversity, innovation and quality of its products as well as the superiority of its brands. A high level of customer satisfaction has been achieved through the location of permanent Dorel teams in close proximity to certain major accounts. Dorel maximizes cross-selling, cross-marketing, procurement and other complementary business opportunities. The Company also has over 250 employees in mainland China and Taiwan, offering its divisions and customers a variety of services including quality assurance, supply certification, sourcing of materials, an uninterrupted flow of products and freight forwarding.

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Position:  Windows and Network Systems Administrator
Location:  Savannah, GA
Job Id:  231
# of Openings:  0

Windows and Network Systems Administrator

POSITION SUMMARY
The Windows and Network Administrator is responsible for performing a variety of Windows desktop, Windows server, and networking tasks, including design, implementation, support, and administrative activities. This position requires excellent technical and communication skills, working closely with management, a commitment to customer service, and strong organizational skills. This position supports administrative personnel, department supervisors, staff, and customers, works directly with vendors, and requires remote support of and occasional travel to other company locations. This individual will promote a positive work environment by maintaining respectful and positive interactions with staff and others. This position requires the ability to function successfully in both team and independent work environments.

ORGANIZATION RELATIONSHIPS
This position reports to the Network Manager.

PRIMARY RESPONSIBILITIES
30% - Infrastructure support
35% - Project Management (Including but not limited to: Product research/development, recommendations to management, documentation, implementation, training, follow-up with users 
           after move to production migration/upgrades capacity planning)
35% - End user support (Including but not limited to: Desktops OS and applications, mobile devices, printers, file management, e-mail, voice systems)

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Performs a full range of system administration functions
  • Implements and supports the company’s standard application software and hardware including but not limited to:
    • Servers
    • Network equipment
      • Firewall
      • VPN
      • IPS
      • Routers
      • Switches
      • Wireless controllers
    • WAN support including vendor management for incidents
    • Terminal Services
    • Mobile devices
    • Desktops/laptops
    • Phone systems
    • Printers
    • Handheld devices
    • VoIP
  • Documents and maintains existing centralized documentation for production systems and new technologies, and facilitates training as necessary.
  • Set up and maintain internal and external networks.
  • Implements and monitors system security measures such as backups, access control, system accounting, and disaster recovery in order to maintain systems integrity and availability.
  • Implements and supports virus detection and removal, and system recovery.
  • Provide technical support, guidance, and training to end users.
  • Researches, recommends, procures, installs, and tests hardware, software, and network configurations for PCs, servers, and appliances in order to provide information systems which effectively meets the company’s needs.
  • Implements new and supports existing Smartphones.
  • Documents work performed in and works out of a helpdesk ticketing system.
  • Maintain server log, enterprise backup and VPN reports.
  • Other duties as assigned
  • This position includes 24x7 on-call responsibilities.
QUALIFICATIONS AND REQUIREMENTS
Required:
  • Education: Bachelor’s degree in Computer Science or related field
  • 5 years of experience in Server and Network support and maintenance
  • Thorough knowledge of Microsoft products: Active Directory, Windows Server Operating Systems (2008 / 2012), Windows Desktop (7 / 10), Microsoft Office applications (2013 / 2016), Exchange, SCCM.
  • Cisco administration (at a CCNA level) for standard core network components (switches, routers, firewalls, access points, wireless controllers, NAC)
  • Knowledge of and experience with technical and engineering support of diverse network protocols and configurations including but not limited to: TCP/IP, UDP, Qos, MPLS, MPLS-TE, OSPF, PPP, STP, SMTP, BGP, EIGRP, RIP, NetBios, SNMP, FTP, HTTP, SSH.
  • Thorough knowledge of and experience with network appliances such as VPN gateways, IPS, Firewalls, Wireless controllers and access points.
  • Working knowledge of backup methodologies and practices.
  • Detail oriented with strong problem solving skills
  • Strong written, verbal, and listening communication skills.
  • Committed to a high level of customer service.
  • Committed to ongoing personal development / learning.
  • Demonstrated ability to thrive and learn in fast-paced team environment, including open communications with peers and management along with a commitment to sharing knowledge.
  • Self-starter, able to identify and pursue issues without excessive oversight.
  • Committed to incorporating security into all decisions and daily job responsibilities.
  • Understanding of VoIP systems and concepts.
  • Strong math and analytical skills
  • Proficiency using and supporting Office desktop software (i.e - Word, Excel)
Preferred:
  • Working knowledge of supporting an ERP system in a manufacturing or distribution environment
  • Working knowledge of IBM iSeries (AS/400) connectivity, client devices, and printing.
  • Deep knowledge of and experience working with VMWare or Hyper-V or both
  • Working knowledge of and experience with Office 365, Exchange 2010 and Skype for Business running in a hybrid environment
  • Working knowledge of Symantec Backup Exec software use and configuration.
  • Experience creating default desktop images for deployment using Windows Deployment Services.
  • Knowledge or and experience with Mitel VoIP systems.
  • Experience with Windows PowerShell and KiXtart scripting.
  • Knowledge of Apple OS X and iOS.
  • Knowledge of Android.
  • Knowledge of Malwarebytes Enterprise Edition.
  • Experience with supporting Autodesk software.
Desired:
  • Familiarity with supporting Apple desktops/laptops and mobile devices in a corporate infrastructure.
  • Certifications such as A+, Network +, Security+, Microsoft, CCNA, ITIL

ADDITIONAL INFORMATION - Any Special Physical and/or Mental Requirements: 

Travel:            Ability to travel up to 15-20% in support of business needs.
Lifting:            Up to 50 lbs.
Hours:             40 to 45 hours per week

Benefits available include health insurance, paid holidays, paid vacation, 401K, direct deposit, tuition reimbursement and a casual dress code with occasional, on site, company barbecues (just bring your appetite).

This position is local to Savannah, GA and does not offer relocation assistance.

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Dorel