Careers | Firebird Restaurant Group

Position:  General Manager
Location:  SN - West Plano
Job Id:  515
# of Openings:  1

General Manager
Job Purpose: Supports and directs the Management Teams in assigned restaurant through role-model leadership of the Company’s Core Values. Maintains restaurant Consistency by managing overall operations for the restaurant by focusing on Systems, Guest Count/Value, People, and EBITDA.
Job Responsibilities:
  • Manages restaurant operations by directing and coordinating activities consistent with established goals, objectives, and policies
  • Implements programs to ensure attainment of business plan for growth and profit.
  • Provides direction and structure for Management Team and hourly Team Members.
  • Coaches and develops FOH and BOH teams to work in unison for the benefit of the Guest.
  • Implements improves processes and management methods to generate higher ROI and workflow optimization.
  • Identifies any operational issues and gives timely feedback to the team so they can impact the operational opportunities.
  • Validates and teaches all brand systems to Team Members so they may achieve Company goals.
  • Sets operational goals and follow-up plans for subordinate Managers. Directs and holds the Managers accountable for these goals.
  • Achieves budgeted goals for each accounting period, meeting EBITDA goals.
  • Ensures Guests consistently receive high quality food and service in accordance with brand standards.
  • Enforces sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
  • Develops, implements, and reviews Local Store Marketing to increase Guest counts.
  • Review Shopper Report and InMoment trends and develops targeted corrective action steps with the Management team to impact all deficiencies.
  • Other duties as assigned
  • Must be 21 years of age or older
  • Bachelor’s degree, or work history experience equivalent
  • Must have strong P&L, budget, and sales forecasting experience
  • Ability to prioritize and balance multiple tasks simultaneously
  • Ability to cope with pressure, multiple deadlines, and working under pressure
  • Ability to develop high-performing, cohesive teams
  • Ability to work effectively and cooperatively with fellow Team Members
  • Excellent oral and written communication skills
  • Possess the ability to motivate and maintain effective working relationships with all Team Members

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