Position:  AV Installation Manager
Location:  Savannah, GA
Job Id:  120
# of Openings:  1

Job purpose
The Installation Manager ensures that the needs of the client, the needs of technicians, and the operational goals of Stage Front are met in the most effective and efficient means for all involved. Additionally, this position ensures that all install technicians are trained to each individual’s highest level of capability, to provide them with proper tools and to verify installations are performed safely, efficiently and to the highest practical standards.   Lastly, this position also maintains strategic alignment between the Installation department and other departments within the company.
Duties and responsibilities

  • General Management
  • Ensure department profitability meets or exceeds company goals
  • Ensure long-term growth of department profitability
  • Ensure department adherence to company Core Values
  • Operations Management
  • Ensure project profitability meets or exceeds budget set at time of sale
  • Ensure all projects maintain high standard of quality and customer service
  • Create and Maintain Technician Schedules for projects & training
  • Attendance on job sites for, but not limited to, site status meetings, construction overview, project requirements and Quality Control review
  • Labor Management
  • Work with technicians to evaluate and enhance the skills of their AV discipline
  • Work with technicians to ensure adherence to installation and quality standards
  • Work with technicians to enhance the interpersonal and customer service skills required to provide exceptional experiences
  • Work with technicians to develop training plans and cross training to other disciplines
  • Create and oversee development plans for technicians
  • Assist in the evaluation of subcontract labor and utilization
  • Administrative Management
  • Oversee and approve all expenses for the department including, but not limited to, department purchases, sales expenses and time cards
  • Oversee Installation vehicle fleet coordination and maintenance
  • Provide Engineering department with feedback regarding product information and design issues discovered in the field
Candidates for the Installation Manager must meet the following minimum qualifications to successfully perform the job. These are the qualifications that are necessary for someone to be considered for the position.
  • Associates degree from two-year college or technical school; or five years related experience and/or training; of equivalent combination of education and experience.
  • Four years’ experience supervising teams.
  • Familiarity with hand and power tools.  
  • Possess exceptional understanding of work performed by audiovisual, electrical and mechanical trades.  Though ot mandatory, knowledge of theatrical lighting and theatrical rigging is a plus. 
  • Familiarity with standard construction documents and project management processes.
  • Ability to deal effectively with people and be a strong communicator.
  • Well-developed leadership skills.
  • Familiar with computer operations including creating documents, emails, contracts, spreadsheets, and financial software.
Working conditions
The Installation Manager position requires working in an office environment with visits to job sites.  Job sites will require travel and can be any type of facility including, but not limited to, construction sites, professional office buildings, industrial facilities and education facilities.
The position requires communication with a broad range of clients, partners, and Stage Front staff.  This communication varies from routine professional conversations to challenging discussions.  The Installation Manager must be prepared to handle all communication.
The Installation Manager is expected to be available during normal business.  That said, special situations will arise where the Manager is needed outside of normal operating hours.  The manager is expected to be available during all ongoing projects.  This includes projects that occur on weekends and evenings.  The Manager is expected to be available when needed and to work to minimize the number of these occurrences by implementing operating procedures that allow the department to function with minimal unexpected emergencies.
Physical requirements
The Installation Manager is required to be able to speak, hear, write, travel to customer locations, and operate in an office environment.

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