Careers - STRATACACHE, A Family of Companies

Position:  NetSuite Junior Administrator
Location:  Malvern, PA
Job Id:  269
# of Openings:  1

About Scala, Inc.

Scala solutions deliver engaging retail experiences by connecting networks of digital signs, kiosks, mobile devices, websites and Internet-connected devices. Scala, a STRATACACHE company, provides the platform for marketers, retailers and innovators to easily create and centrally manage deployment of shopping experiences while retaining the flexibility to rapidly adapt to local business conditions and preferences of customers in the store. With 30 years of experience entertaining, informing and educating audiences, Scala is well-known for its innovation and leveraging best-of-breed technologies, such as mobile and predictive analytics, to create award-winning solutions that are easy-to-use, yet infinitely customizable. Headquartered near Philadelphia, PA, Scala’s network of partners and developers located in more than 100+ countries drives more than 750,000+ managed devices.

NetSuite Junior Administrator
The role of the NetSuite Junior Administrator is to support NetSuite installation and ongoing support post implementation. The NetSuite Junior Administrator will play a critical role in supporting our implementation as well as maintaining and improving the functionality of the various operational and financial systems. They work closely with our Sales, Service, Manufacturing, Accounting and Finance teams to ensure the highest level of data accuracy.

Core Responsibilities
  • Assist with the implementation of the NetSuite Suite Success Manufacturing Cloud Service
  • Provide front-line support with regards to all aspects of NetSuite and data integrity
  • Maintain up-to-date knowledge of NetSuite functionality, customization and integration
  • Provide internal, ongoing system/technical support to NetSuite users, including training
  • Maintain the NetSuite application and other related 3rd party business applications for internal users
  • Change management and release process of NetSuite
  • Support end user requests for new saved searches, reports, KPI’s, and dashboards, and maintain proper system access for user roles, monitor end-user usage of systems and track performance
  • Develop, document and implement policies, procedures and guidelines to ensure data integrity, change protocols, customization, usage etc.
  • Utilize internal and external identified tools to enhance and build NetSuite knowledge.
  • Product ownership related to Scala’s contract management and licensing software which will require creating, maintaining documentation, support training of stakeholders, managing change requests and work with Netsuite to maintain product scope.
  • Assist as requested in supporting the onboarding of future subsidiaries into the Netsuite ecosystem.

Basic Qualifications
  • Bachelor’s degree in business/computer science (Preferred)
  • Must have demonstrated working experience with NetSuite
  • Experience with NetSuite ERP support, configuration, and 3rd party integrations highly desired
  • Administrator-level knowledge of roles, permissions, custom objects, scripting, workflows, reports and dashboards highly desired
  • Working knowledge of SuiteSuccess Manufacturing, OneWorld, SQL, CSV imports, user provisioning, defining roles, analytics and scheduling scripts highly desired
  • Working knowledge of Microsoft Word, Excel, PowerPoint
  • Project management, system implementation and system integration experience is helpful
  • Ability to work independently with minimal guidance as well as collaboratively with cross-functional teams
  • Exceptional written and verbal communication skills required.
  • In depth understanding of software licensing, contract management, install base management and order provisioning.

Location: Malvern, PA

STRATACACHE and its family of companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law.
While we are excited and appreciate you interest in our opportunities, please keep in mind that we are not able to contact all applicants that have applied.
No vendor/agency solicitation please.

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