Careers - STRATACACHE, A Family of Companies

Position:  Order Management Specialist
Location:  Dayton, OH
Job Id:  195
# of Openings:  1


STRATACACHE provides scalable customer experiences, empowering retailers to learn deeply about their customers’ shopping preferences and behaviors, allowing for personalized shopper interaction. Our solutions deliver consumer activation at the point-of-decision, generating new sales opportunities and enhanced retail profitability. With 2 million+ software activations globally, we power the biggest digital networks for the world’s largest brands. Across the STRATACACHE family of complementary digital media/ad tech solution companies, we have the technology, expertise and track record to bring retail innovation that delivers results.

Learn more about the STRATACACHE family at, on Twitter @STRATACACHE or on Facebook.

Order Management Specialist
This incumbent will be responsible for processing all customer sales orders.  Responsible for delivering information and resolving issues in accurate and timely manner, while supporting good relationships with both internal and external customers.

Core Responsibilities:
  • Collaborate with the sales staff to monitor active purchase orders and make sure that orders are entered, processed and completed on time
  • Maintain an in depth knowledge of products and services offered (hardware, software, cables, etc.)
  • Follow up with customers (internal and external) of changes or updates to orders
  • Provide administrative assistance to executives and management team members as required
  • Perform other duties as requested

Basic Qualifications:
  • High School diploma or equivalent
  • Understanding and working knowledge of Google Docs
  • Understand and working knowledge of Microsoft office products Excel, Word, Outlook specifically
  • Documentation of Customer communications
  • Strong attention to detail and high level of accuracy
  • NetSuite experience preferred

STRATACACHE and its family of companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law.

While we are excited and appreciate you interest in our opportunities, please keep in mind that we are not able to contact all applicants that have applied.

No vendor/agency solicitation please.

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