Careers - BC Lynd Hospitality

Position:  Sales/Catering Coordinator
Location:  Council Bluffs, IA
Job Id:  204
# of Openings:  1

 

 

SALES/CATERING COORDINATOR

 

JOB DESCRIPTION

 
DEPARTMENT:      Sales                  
REPORTS TO:         Sales Manager/General Manager/Corporate Area Director of Sale     
STATUS:                   Non-Exempt                                                    
 
 
JOB SUMMARY
 
 
 
The Sales Coordinator is responsible for clerical, administrative, marketing materials, and other duties to assist in the smooth operation of Sales.  He/she is also responsible for providing attentive, courteous and efficient service to all guests.
 
 
QUALIFICATION STANDARDS
 
 
 
Education & Experience: 
  • High School diploma or equivalent required and/or experience in a hotel or a related field preferred.
  • At least 1 to 3 years of progressive experience in a hotel or related field preferred.
  • College course work in related field helpful.
  • Computer knowledge/skills required.
 
 
 
Physical requirements:
  • Flexible and long hours sometimes required.
  • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
 
 
 
 

General Requirements

  • Maintain a warm and friendly demeanor at all times.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Maintain regular attendance in compliance with BC Lynd’s standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
  • Comply with BC Lynd’s standards and regulations to encourage safe and efficient hotel operations.
  • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to cross-train in other hotel related areas.
  • Must be able to maintain confidentiality of information.
  • Must be able to show initiative, including anticipating guest or operational needs.
  • Perform other duties as requested by management.
 
 
DUTIES & FUNCTIONS
 
 
 

Fundamental Requirements

  • Answer telephone and email messages.  Respond accordingly.
  • Open and distribute mail.
  •   Maintain and stay abreast of the latest computer programs/innovations (as applicable).
  • Filing of all pertinent correspondence in a timely manner.
  • Type all correspondence pertaining to department.
  • Maintain adequate inventory of office supplies.
  • Responsible for the smooth operation of the office.
  • Type and distribute meeting minutes.
  • Maintain trace file as needed.
  • Prepare Banquet Event Orders (BEOS) as per client needs (Catering Only)
  • Assist with daily operations of the Business Center as needed.
  • Assist in copying/faxing/mailing.
  • Greet guests/clients/employees when necessary.
  • Attend meetings/training as required by management.
 

 

The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate
 
 
 
 
 
                                                                                               
Employee Signature            Date                                                                      
 
 

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