Position:  Breakfast Hostess
Location:  Holiday Inn Express & Suites
1252 N. 12th St.
Middlesboro, KY
Job Id:  101
# of Openings:  1

Breakfast Hostess
Department: Housekeeping
Typically Reports To: Executive Housekeeper, Assistant House Keeping Supervisor

Job purpose
The Breakfast Hostess is responsible for preparing and serving the daily free breakfast. Breakfast Hostesses often have the best opportunity to get to know our guests by greeting each guest warmly and ensuring that they are satisfied with breakfast and their overall stay.
Duties and responsibilities
  • Prepare food, coffee and juice
  • Setting up and maintaining the breakfast bar as per brand standards and local health codes
  • Provide personalized service by greeting and acknowledging every guest, listening and responding to guests’ request
  • Maintain stock and inventory
  • Clearing and clean tables as they are vacated
  • Follow cleaning schedule and all health code requirements, as well as deep clean schedule
  • Follow established safety procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty
  • Remove trash
  • Sweeping, vacuuming, moping and dusting
  • Additional responsibilities may be added by supervisor

This job requires ability to perform the following:
  • Carrying or lifting items weighing up to 50 pounds and ability to push/pull medium to large weights/objects
  • Frequently standing up and moving about the facility
  • Frequently handling objects and equipment to maintain the facility
  • Frequently bending, stooping, and kneeling
  • Able to work alone as well as being a team member

Qualifications and requirements
  • Basic reading, writing, and math skills
  • Excellent communication skills and high level of comfort dealing with guests
  • Communication skills used frequently when interacting with guests and employees
  • Have the ability to work a flexible schedule including nights, weekends and/or holidays

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