HKT Teleservices is a world-class global contact centers and business process outsourcing (BPO) provider skilled in all facets of voice and non-voice customer services, technical support, sales, retention, and other business processes. Our 24/7 operation, supported by state-of-the-art technologies, world-class management practices and operational processes, contacts customers in languages that make up over half the world’s population.


Position:  (BDM) Business Development Manager
Location:  Grove City, OH
Job Id:  202
# of Openings:  1

HKT Teleservices is a premier business process outsourcing (BPO) provider skilled in all facets of voice and non-voice customer service, technical support, sales, customer retention and related services. We operate a global network of multi-channel contact management centers via hubs in the U.S., mainland China, Hong Kong, the Philippines, and Panama.
The Job:
As a team member of our Smart Living Business Development Team, the jobholder will be responsible for the planning & implementation of business development proposals for Smart Living business.
Major responsibilities include:
  • Identify new business opportunities with corporate partners
  • Prepare sales materials and business proposals
  • Conduct market research and analysis to identify, evaluate and recommend business opportunities in property development and re-development sectors
  • Coordinate with internal parties to ensure the after-sales services & marketing programs are well implemented
  • Liaise with property developers and building management companies on potential partnership
  • Support the execution of partnership events including the management of guests invitation, event logistics, and preparation of post-event report
  • Perform other ad hoc duties and assignment
  • Expand corporate partnership and explore initiatives to reach revenue targets
  • Responsible for the sales activities / events planning and management to ensure a seamless customer experience
  • Prepare analytical reports periodically for business effectiveness evaluation
The Person:
  • University graduate in Marketing, Business Administration, Social Science, Engineering or related discipline
  • Minimum 3 year working experience in sales or marketing field
  • BPO experience a major plus
  • Aggressive and meticulous, with good communication and negotiation skills
  • Able to work independently under tight schedule

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