Position:  Barista
Location:  Chicago, IL
Job Id:  178
# of Openings:  0

Join the team at Free Rein at the St. Jane!  This majestic building has been transformed from the Hard Rock Hotel to the newest independent hotel brand St. Jane.  Free Rein is a contemporary American brasserie situated in a prime location on Michigan Avenue. 

St. Jane Chicago replaces the Hard Rock Hotel as a completely new lifestyle format with 364 rooms, multiple drinking and dining outlets, including Mr. Brown’s Lounge, an exclusive indoor/outdoor lounge on the 24th floor and Free Rein. 
The hotel also includes The Tower at St. Jane on floors 25 and above, which will feature premium appointed luxury suites and 5-star service.  Additionally, there will be 11,000 sq. ft. of ballroom and meeting space for hosting premier social, corporate and philanthropic events.

St. Jane is the common ground for uncommon people, embracing the arts and culture that defines Chicago.  The hotel programing will celebrate and cater to the collective power of Chicago’s spirit and character, and make St. Jane an exceptionally authentic expression of the city for locals and travelers alike.  St. Jane associates will be integral to these meaningful guest experiences. 

Job Requirements:
  • Make and serve specialty coffee and tea beverages
  • Speak and interact with both new and regular customers
  • Maintain a clean and sanitized work station
  • Follow health and safety guidelines
  • Adhere to recipes and presentations for food and beverage items
  • Be punctual and able to observe regular and consistent attendance
  • Contribute to a positive team environment
  • at least 1+ year in the coffee service industry
  • 2+ years in the customer service industry
  • Experienced and comfortable with working busy shifts
  • Friendly, outgoing and dedicated to outstanding customer service
  • Tidy and self-disciplined
  • Detailed-oriented and passionate about product quality

Additional Requirements:
  • Excellent communications skills both written/verbal
  • Fluency in English both verbally and non-verbally
  • Willing to work a flexible schedule in order to accomplish all required tasks
  • Works with integrity, confidentiality and discretion
  • Works in a safe, prudent and highly organized manor
  • High school education or equivalent work experience
  • Conducts self in a most professional manner at all times to reflect the hotel standards
  • Available to cross train as directed
  • Hotel or customer service experience preferred
  • Ability to multi-task

Teamwork:
  • Maintain a good working relationship with other associates by promoting teamwork and fostering a harmonious working climate
  • Partake in a positive work ethic and surrounding environment

Standards:
  • Able to work alone without direct supervision
  • Demonstrate high degree of drive and determination
  • recommend service and product improvement to better the operation
  • Keep the work area clean and tidy at all times
  • Attend all required meetings
  • Follow proper payroll and uniform procedures
  • Properly handle and report associate and guest accidents
  • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards
  • Assist with responsibilities and duties in other departments and as assigned by management
  • Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel

Educational Requirements:
  • Must have a high school education or equivalent experience

Work Environment:
  • Standard office and hotel setting
  • Must be able to sit / stand for long periods of time
  • Professional, passionate and positive work environment

PHYSICAL DEMAND
  • Inside 100% of the shift
  • Bending/kneeling required
  • Mobile position required 100% of the time
  • May work in extreme conditions at times with temperatures to vary between 50 F and 90 F

Aparium Hospitality Services, LLC does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Detroit Foundation Hotel is a smoke-free, drug-free facility, and equal opportunity employer.

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