Position:  Content Services Coordinator
Location:  Cincinnati, OH
Job Id:  560
# of Openings:  1

Job Summary
The Creative Services Coordinator will be a member of the Content Steward Team that organizes, tracks, and schedules content for our clients.
 
Duties/Responsibilities
  • Catalog digital inventory using inventory tracking documentation in excel
  • Create and close inventory orders using company ERP
  • Utilize company ERP to manage client information and fulfill client requests
  • Schedule and manage content for clients using online portal
  • Manage tight deadlines successfully and positively
  • Organize large quantities of information
  • Route information to teammates using project management software
  • Collaborate with teammates across departments and incorporate customer feedback to improve content execution and coordination best practices
  • Manage customer photo and video assets, including tagging and managing usage rights in Reflect
  • Help inform Reflect portal asset/content and tagging management to improve usability
  • Schedule ready to run assets across all three product lines
  • Gain expertise of content library and custom message template library to use as first level of response to relevant requests
  • May include client facing tasks, including phone calls and emails to communicate with clients on content
 
Qualifications/Requirements
  • Bachelor’s degree or combination of education and experience
  • A team player who can easily adapt in a rapidly changing environment
  • Technological literacy and comfort with computers
  • Ability to quickly learn and adapt to changes and updates in software programs
  • Strong trouble shooting and problem-solving skills
  • Experience delivering on deadlines in a fast-paced environment with sense of urgency
  • Exceptional time management and organizational skills
  • Strong interpersonal skills and ability to collaborate with teams and clients
  • Must have excellent verbal and written communication skills
  • Able to make minor graphic edits to client assets using simple graphic design software
PatientPoint® is a patient engagement solutions company passionately committed to making every doctor-patient engagement better™. By harnessing the power of technology, our omnichannel platform more effectively educates and empowers patients, caregivers and staff to deliver improved health outcomes and an enhanced patient experience. For 30 years, hospitals, health systems, physician offices and sponsoring brands have trusted PatientPoint and its more than 450 team members to provide a uniquely integrated experience across care settings. Learn more at patientpoint.com.

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