Position:  Solutions Specialist
Location:  Cincinnati, OH
Job Id:  587
# of Openings:  1

Solutions Specialist
Location: Cincinnati, OH
Position Summary:
Solutions Specialist will be responsible for facilitating the successful onboarding of new digital signage customers. They will work closely with Operations and IT to drive stability within our digital signage network.
**Travel may be required at times.
Provide network and technical leadership for new client onboarding of digital technology solutions installed within healthcare environment
Meet with IT/ IS clients to assess, define and clarify the network requirements of each project
Lead interactive planning sessions to establish the alignment of scope, schedule, material needs, IT/Network Security and ensure expectations are met prior to onboarding
Monitor the current digital signage network for outages and trends 
Analyze current technologies used within network; work with partners to identify, implement and track success of new potential solutions 
Skill and Qualifications
Bachelor’s Degree or demonstrated equivalent work experience required 
Prior experience in an IT/ Operations role preferred
Demonstrated written, verbal and presentation skills required 
Ability to keep clients on task and consistently communicate with a strong sense of urgency
Experience in Windows and Linux based Operations systems, Security, LAN and WAN networking 
Strong leadership skills; ability to motivate, encourage and influence others
Ability to build strong client relationships with people at all levels
Ability to work efficiently under pressure and to tight deadlines
Advanced knowledge of Excel
Background in healthcare IT preferred 
PatientPoint ® is the trusted innovator of patient and physician engagement solutions at the point of care. For 30 years, PatientPoint has delivered positive outcomes for patients, providers and sponsors with its award-winning health education and innovative technologies. From primary care to specialty practices, urgent care clinics to hospitals, PatientPoint offers a comprehensive communication platform that provides patient engagement solutions across care settings. Learn more at www.patientpoint.com
Employer is EOE/M/F/D/V

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