Opportunities at The Centers

Position:  Senior Business Intelligence Analyst
Location:  Cleveland, OH
Job Id:  344-0618141
# of Openings:   1

Senior Business Intelligence Analyst

Do you want to put your project management, SQL, and report writing skills to use to help others? Are you a super detail oriented person that enjoys working with data to improve Clevelanders’ daily lives? Would you like to work for the premier non-profit employer in Northeastern Ohio that is GOING FURTHER to serve its clients EVERY DAY? If you answered yes to these questions and have strong analytical capabilities, come work at The Centers for Families and Children!

The Senior Analyst position is an essential part of the Business Intelligence team which serves to implement The Centers’ strategy focused on translating data into actionable information across the organization. The Analyst will work closely with the rest of the team and under the supervision of the Chief Operating Officer to manage Business Intelligence work streams which support the implementation of an organization outcomes and impact dashboard tool, operational dashboard tools, client demographics and trends, and front-line staff goals and metrics.

The analyst will lead and perform complex analysis in an evolving data environment. Ideal candidate would have not only strong technical skills, but advanced business process and interpersonal skills. This position also plays a vital role in advancing the organization’s efforts around continuous improvement and integration of technology tools.

Bachelor’s degree required with a demonstrated focus on statistics, data analytics and/or information technology such as Statistics, Math, Economics, Sciences, etc. Master’s Degree is preferred. 
Prior experience in a data-driven position or field is preferred. Candidate must be able to demonstrate broad experience working with large data sets to conduct ongoing analysis. Must have at least 3-5 years experience out of school in applying skills. Prior experience in a role that utilizes social service, health care, economic development or related data is a plus. 

Excellent communication skills and demonstrated ability to translate complex concepts and topics for a broad audience including the Board of Directors, C-Suite leadership and front-line staff. Must be able to ‘tell the story’ using data and influence others. Must be able to represent the team successfully to a diverse audience of stakeholders.

Proven self-starter, problem-solver with a capacity to work with minimal supervision.

The ideal candidate will thrive in a lean team-environment, working closely with colleagues to raise ideas, share information and devise solutions. Sense of humor, flexibility and creativity are essential.

Proven capacity to work well within a fast-paced, deadline-driven environment where details matter. 

Technical skills:
MS Excel; MS Access; MS Word; MS Outlook 
Proficient in SPSS or other statistical software 
Prior experience with database and data warehouse
Awareness of and experience with reporting tools such as Crystal Reports

The Centers operates on the belief that lasting, positive change begins with access to opportunities, and is committed to bridging the opportunity gap by connecting as many people as possible to effective health care, education and essential human services. The Centers serves 20,000 people each year with a wide variety of services that are easily accessible from its 18 locations and community outreach across Greater Cleveland. 

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