Position:  Senior Technical Support Engineer
Location:  San Jose, CA
Job Id:  107
# of Openings:   1

Senior Technical Support Engineer

In this exciting position, you will provide the highest level of Technical Support to MapR’s rapidly growing customer base. You will provide help to these enterprises throughout the Pre and Post Sales process. If you consider yourself a technical dynamo, looking for a challenge in a trailblazing company we want to hear from you! 

Required skills: 

  • Hands-on with Linux administration and package deployment tools
  • Deployment and maintenance of distributed applications/services across multiple machines
  • Shell scripting (Shell, Perl, or Python)
  • Storage Administration / Volume Management
  • Excellent documentation and communication skills with strong attention to detail
  • Ability to communicate technical concepts clearly and effectively 

Experience Preferred: 

  • Web 2.0 (Apache web server, PHP, VMware) and/or database (MySQL) with ability to deploy, support, and diagnose real issues in a production environment
  • Distributed data storage and processing
  • Hadoop stack configuration & deployment
  • Ability to trace (read and understand) Java & C++ 


  • BS Computer Science, related field or equivalent experience
  • 5 years experience in troubleshooting integrated and complex systems

For the right individual who understands the opportunity that Big Data represents, this is a position that puts you in the middle of the innovation that is driving the market.

About MapR Technologies: 

MapR Technologies provides the leading distribution for Hadoop. MapR’s Hadoop stack combines optimized versions of open source technologies including Apache HBase, Hive, Pig, and MapReduce, an enterprise-grade NoSQL solution in M7, a powerful data management layer and enterprise reliability features to power companies’ Big Data analytical needs. Founded in 2009, MapR is well funded by leading VCs, already has substantial revenue and carries an enviable customer base that includes leading Fortune 100 companies as well as top technology companies.

MapR is an equal opportunity employer.

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