Department: Family Living
FLSA Classification: Exempt
Shift/Hours Worked: Full-time; some evenings and weekends
Reports To: Director of Family Living
Supervises: Foster Providers
Location:40% in households in the community; 60% administrative at the West Fork Campus
Position Overview: As part of a supportive team focused on excellence and ongoing development and learning, the selected Care Coordinator will join Envision, an organization with a rich history of serving the needs of individuals with developmental disabilities. The Care Coordinator will be required to develop meaningful and person centered relationships with the individuals served and their family members and create customized supports for each individual that embraces positive behavior supports and engagement in a full and meaningful life.
The supervisory role of the Care Coordinator provides oversight and coordination of all services for the individual’s care and day to day needs; develops a customized, engaging milieu for individuals including group and individualized activities; supervises and trains foster providers in the care of individuals receiving services; provide support to adults receiving services in the development of: coping skills, social skills, communication skills, activities of daily living skills, and expansion of leisure interests and skills; provides high level collaboration and communication with all service providers and family members.
Care Coordinators must be able to multi-task, supervise others and lead by example, with dedication, positive attitude and support to develop a good working rapport with the individual, family members and other support team members.
The Care Coordinator reviews all service documentation for compliance with all applicable rules, regulations and standards.
ESSENTIAL FUNCTIONS AND JOB DUTIES
Consistently exhibits Organizational Values in Behavior & Actions
Full and Meaningful Lives
Mission Centered Leadership
Staff Supervision and Leadership
Demonstrate strategic and caring leadership:
•Inspire trust in people served, families, peers and staff
•Motivates others to do their very best
•Models work/life balance for self and others
•Leads by example
•Is inclusive and creates a culture where diversity if valued
•Celebrates the achievements of others
•Is receptive to coaching and feedback
•Focuses on providing the highest quality of care
•Communicates with professionalism at all times
•Display leadership skills by committing to participate in one or two of the agency committees on a regular and consistent basis.
Provide Leadership and Direction to all foster providers:
•Supervise the ongoing performance of foster providers
•Recruit and select high quality foster providers
•Providing feedback to foster providers to grow skills and address performance improvement opportunities
•Complete and communicate feedback through 90 day and annual evaluation
•Ensure that foster providers attend and complete training to build skills and stay compliant
•Provide ongoing communication/lead team meetings
•Identify opportunities for foster providers to develop skills
•Identify opportunities to improve quality of care and services
Facilitation and Delivery of Services
•Coordinates care to individuals served in foster homes as indicated in individuals’ service plans (ISP). Services include skill development, homemaker personal care, outside activities, and may include additional services such as nutrition/diet planning, and other services as described in the ISP.
•Serve as an agency trainer for two of the required classes needed to maintain agency, Department of Developmental Disabilities and/or Job and Family Services compliance.
•Ensures effective flow of communication with individuals, family members, staff, co-workers, other professionals and community members through effective verbal and written communication skills, and successful team collaborations.
• Reviews medications received for accuracy and report any discrepancies immediately. Works with nursing staff and pharmacies as needed. Delivers unused medications to nursing staff monthly for proper reporting and destruction.
•Coordinates services for individuals by working with the individual and his team, including physicians, service facilitators, nursing staff, and guardian/family members in developing individual service plans and facilitating ongoing relationships and coordination of care.
•Attends all Service Plan meetings to ensure they are held at least 45-60 days prior to span expiration. Prepare for new plans by meeting with team members and family members to obtain information to be incorporated into new plans. Notifies Family Living Administrative staff of scheduled My Plan meetings at least one week prior to meeting. Work with Family Living Administrative Team in scheduling meetings to assure timely receipt of new plans before existing spans expire.
•Monitors individuals’ funds and assists in maintaining accurate records and receipts in coordination with the foster provider. Submits receipts and other financial information in a timely manner to the finance department.
•Manages records and coordinates preparation for benefits review meetings with the Family Living Administrative Specialist. Notifies Family Living Administrative Specialist when benefits meetings have been scheduled, at least one week prior to meetings. Attends benefits meetings as needed.
•Regularly monitors individuals’ health status and arrange for medical, dental, vision and other appointments as needed. Attend physician appointments. Notifies nursing staff of scheduled appointments and request LPN to accompany when available. Report all doctors, dentists and care provider appointments when scheduled and all hospital visits (ER and admitted stays) to the Nursing staff immediately.
•Monitors monthly emergency drills as required per established procedures. Submits drill reports to Family Living Administrative specialist as required. The Quality Assurance Manager will send monthly reminder regarding drills due each month.
•Ensures observance and facilitation of the individual’s rights.
•Identifies advocacy issues and brings to team/supervisor.
•Facilitates, assists, and/or represents the individual served when there are barriers to his/her service needs.
•Interacts and educates community members and organizations (landlord, employer, etc.) when relevant to the individual’s needs or services.
•Regularly monitor individuals’ health status and reports changes to usual health status to the nursing department immediately for additional assessment and follow-up.
•Ensure implementation by the foster provider of positive behavior supports during times of crisis. Proactively develop support plans when behaviors that have the potential to become unsafe occur.
•Reports medical emergencies and other unusual incidents according to established procedures for incident reporting. Makes necessary notifications to family/guardian and Envision Nursing staff. Assures staff remains update on incident reporting procedures. Completes Incident Reports and Individual Status Report with 1 business day (within 4 hours for Major Unusual Incident).
•Maintains a working smart phone (monthly reimbursement by agency, per established rate) to assure availability for on-call coverage for foster provider to respond to staff questions, supervise and manage unusual incidents and respond to calls from foster provider and/or other Envision staff, as well as family members, physicians and others involved parties. On-call coverage will be arranged on a Rotation Basis with other Care Coordinators.
•Complete Training Course on Positive Behavior Supports demonstrating competence in all primary concepts of Positive Behavior Support and ability to apply those concepts to real-life scenarios but theoretically and in the moment.
•Complete Training Course of Functional Behavior Assessment demonstrating the ability to complete a basic behavioral assessment independently, including identifying data to track, developing data tracking logs, and implementing comprehensive data tracking processes.
•Complete Training Course on Relational De-Escalation demonstrating ability to successfully pass all content areas of the training as identified in the post-test.
•Complete Training Course on Task Analysis and Skill Development demonstrating ability to apply the primary concepts by completing an analysis and developing a skill development plan.
•Complete Training Course on Skill Development Planning and Intervention Methodology demonstrating ability to write a basic skill development plan that includes preventative, teaching and reaction steps when implementing a skill development plan.
JOB REQUIREMENTS AND QUALIFICATIONS
MINIMUM JOB REQUIREMENTS
•Bachelor’s Social Work
•Five years of experience with developmental disabilities, mental health diagnosis or co-occurring developmental disabilities and mental health diagnosis or a Master’s in Social Work with two years of experience developmental disabilities, mental health diagnosis or co-occurring developmental disabilities and mental health diagnosis
•LSW (or LSW eligible) required
•An insured, reliable vehicle for possible on-the-job use
•Driver’s license with no more than 5 points
•Bachelor’s level-Five years of experience with developmental disabilities, mental health diagnosis or co-occurring developmental disabilities and mental health diagnosis
•Master’s level-At least 2 years in the field working with individuals with developmental disabilities, mental health diagnosis or co-occurring developmental disabilities and mental health diagnoses
•At least 1 year supervisory experience.
•Master’s Social Work
•Experience as a mental health technician
• Experience with applied behavioral analysis
• Experience supporting individuals in hospital, mental health treatment or school settings
• Experience supervising others