Position:  Client Support Administrator
Location:  Colorado Springs, CO
Job Id:  2024-AS000419jb
# of Openings:  1

Client Support Administrator
Cat 51- AS000419
Schriever AFB
Colorado Springs, CO
 
 
HX5 is an award-winning provider of technical services to clients such as NASA and the DoD.  Founded in 2004, HX5 is a fast- growing small business with over 500 employees located around the U.S.
HX5 is seeking qualified applicants to serve as the Client Support Administrator at Schriever AFB.
 
The systems administrator administers the operations of computer systems related to operating systems, servers, and end-user workstation. Although the administrator is not responsible for writing new application software, the administrator demonstrates understanding of how software behaves in order to deploy, configure, and troubleshoot systems. Additionally, the administrator researches new technologies and leverages optimization techniques to ensure that systems operate efficiently.
 
This person must understand the dependencies of other technical services running in the enterprise environment (i.e., system to service dependencies). Representative technical certifications at this level may include Microsoft certifications and ITILv3.
 
Experience and Knowledge
 
  • A High school diploma (or GED), and 4 years general experience and/or Associates degree, and 2 years general experience
  • General experience must include 2 years of related experience in business systems, operating systems, and servers and/or experience in light programming, project management of small initiatives, and troubleshooting AND one relevant industry certification at the associate or professional level
  • Must be enrolled in Continuing Education (CE) with a Security+ certification or other IAT level II 8570 compliant certification or above
  • May be required to work extended and/or nonprime hours
  • Must be able to travel 10%; this may include air travel
 
*Must be able to obtain and maintain a Secret Security Clearance by time of start
**Must be a US Citizen and successfully complete a U.S. government background investigation
 
Desired:
 
Experience using Remedy software (Action Request System). Audio Visual, and VOIP Telephone equipment experience beneficial. Scripting:  Power Shell, VBscript, or JavaScript is a plus.
 
You are submitting your information for consideration to a position that is currently available under the Integrated Research and Development for Enterprise Solutions (IRES). If selected, your employment would be with HX5, but you may be contacted by one of our teammates on the contract.
 
HX5 offers a competitive salary and benefits package to include
• Medical/dental/vision insurance
• 401(k) plan with company match
• Paid holidays
• Accrued Paid Time Off
 
HX5, LLC is an equal opportunity (M/F/D/V) and a Drug Free Workplace employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status.
 
ACCESSIBILITY NOTICE: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: employment@hxfive.com or call (850) 362-6551.
CJ

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