Position:  System Support Representative (SSR)
Location:  Grand Forks, ND
Job Id:  1884
# of Openings:  1

System Support Representative (SSR)
Grand Forks AFB, ND
HX5 is an award-winning provider of technical services to clients such as NASA and the Department of Defense.  Founded in 2004, HX5 is a fast-growing small business with over 500 employees located around the U.S.
HX5 is seeking a USAF SSR to provide system administrative functions to the complete spectrum of mission planning systems at Grand Forks Air Force Base. This position will provide support to ensure sustainment infrastructure is in place or planned for Mission Planning Environments (MPEs).  Sustainment of MPEs includes providing configuration, management and control, system checkout, fielding, supply, maintenance, repair, training, and customer assistance visits.
Job Requirements:
  • Maintain hardware/software configuration management and control of other mission planning spectrum applications.
  • Install MPE upgrades and aid in disposition of equipment.
  • Define, implement, and maintain procedures and practices for loading new or updated mission planning data.
  • Analyze software, hardware, and system problems found by the user to provide problem identification, duplication and testing, resolution, and tracking until a resolution is determined.
  • Set-up, configure and ensure proper functionality of an MPE in support of exercises, daily operational training missions, deployments and real-world contingencies, as directed.
  • Travel to worldwide locations to establish operational mission planning systems in locations with little or no SSR support.
  • Communicate effectively with coworkers and client personnel.
Qualified candidates:
  • Must have a minimum of a Top-Secret/SCI security clearance at time of hire.
  • Must be able and willing to obtain the minimum certification of DoD8570 IAT Level II (i.e., Security+) within 6 months of hire.
  • Must be able to complete a US government background investigation.
HX5 offers a competitive salary and benefits package to include:
  • Medical/dental/vision insurance
  • 401(k) plan with company match
  • Paid holidays
  • Accrued Paid Time Off
HX5 is an Equal Opportunity and Drug Free Workplace Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status.
ACCESSIBILITY NOTICE: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: employment@hxfive.com or call (850) 362-6551.

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